Major Incident Manager

Roles & ResponsibilitiesJoin our banking client as an Incident Management Specialist, where you'll play a critical role in ensuring the timely resolution of complex technology incidents impacting group businesses.Key ResponsibilitiesManage technology incidents with strong command and control, ensuring clear accountability and swift resolution. Collaborate...

AVP Major Incident & Problem Manager, GIPS Join to apply for the AVP Major Incident & Problem Manager, GIPS role at UOB . Job Description Strong command and control for incidents with clear accountability and a focus on incident resolution during complex issue scenarios. Manage technology incidents impacting UOB group businesses. Work in the command center...

Roles & ResponsibilitiesResponsibilitiesDirect, own, and resolve P0/P1 global incidents, leading crisis calls, driving multi-vendor alignment, and providing executive-level updates to CxO stakeholders. Act as the final escalation authority for critical service failures, ensuring rapid trust restoration through transparent communication and decisive action....

Incident Manager (12 Months Contract) – Banking DomainEmployer: NTT DATA SingaporeLocation: Alexandra BuildingContract Duration: 12 months (renewable)About the RoleWe are seeking an experienced Incident Manager (L3, 6–9 years) to join our client engagement in the banking sector. The role is critical in driving incident and problem management processes,...

Roles & Responsibilitiesabout the company:Our client is a leading global financial institution with a strong presence in Asia. With an established reputation in corporate and investment banking, the firm is committed to driving innovation, technology adoption, and operational excellence to deliver reliable services to its clients worldwide.about the job:We...

Get AI-powered advice on this job and more exclusive features. We are looking for a proactive and experienced Incident Manager to lead and coordinate the resolution of critical technology incidents affecting the bank's business operations. This role requires end-to-end ownership of major incidents, with a strong focus on minimizing service disruption and...

**Responsibilities** - Assess and triage incidents and threats - Point of contact for all major incident incidents to manage and track incidents from opening to closure - Respond to a reported incident, identify the cause and initiate the incident management process - Oversee incident management process, team members and stakeholders involved in resolving...

Overview We are looking for a proactive and experienced Incident Manager to lead and coordinate the resolution of critical technology incidents affecting the bank's business operations. This role requires end-to-end ownership of major incidents, with a strong focus on minimizing service disruption and ensuring high-quality incident documentation, reporting,...

The Business Command Center (BCC) supports the Citi Trade and Treasury Solutions (TTS) and Securities Services business organizations globally. The BCC provides centralized command and control functionality associated with Major Incident and Problem support, ensuring continuous improvement of the quality of our service offerings. The group is responsible for...

**About the Role**: You will be working closely with one of our major client in the mining industry and will be based in Singapore. You will be working to help our client operationalize the incident and problem management processes for the Asia Pacific customer services delivery. Although this role is dedicated to this client, you may also have exciting...