Major Incident

**Roles & Responsibilities** **Overall Purpose Of The Job** As a Major Incident Manager, this role involves overseeing Incident Management functions, ensuring efficient delivery of services to internal users while promptly addressing incidents to minimize disruption to business operations and uphold the highest service standards. **Key...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

AVP Major Incident & Problem Manager, GIPS Join to apply for the AVP Major Incident & Problem Manager, GIPS role at UOB . Job Description Strong command and control for incidents with clear accountability and a focus on incident resolution during complex issue scenarios. Manage technology incidents impacting UOB group businesses. Work in the command center...

Roles & Responsibilities Responsibilities Direct, own, and resolve P0/P1 global incidents, leading crisis calls, driving multi-vendor alignment, and providing executive-level updates to CxO stakeholders. Act as the final escalation authority for critical service failures, ensuring rapid trust restoration through transparent communication and decisive...

Client Description: Job Description: **Position: Major Incident Manager (Incident and Problem, IT Service Management)** **Employment Type: 1-year Agency Contract (Highly Renewable)** **Location: Alexandra** **Mode of work: Hybrid** **Job Objectives** - Monitor and to manage the technology Incidents impacting our client's group businesses across all...

Incident ManagerWe are seeking a highly skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for ensuring consistent delivery of quality Major Incident Management services.This role requires someone with strong leadership skills, excellent communication skills and the ability to work under pressure. You will be managing...

Join our banking client as an Incident Management Specialist, where you'll play a critical role in ensuring the timely resolution of complex technology incidents impacting group businesses. **Key Responsibilities**: - Manage technology incidents with strong command and control, ensuring clear accountability and swift resolution. - Collaborate with Service...

Join our banking client as an Incident Management Specialist, where you'll play a critical role in ensuring the timely resolution of complex technology incidents impacting group businesses.Key ResponsibilitiesManage technology incidents with strong command and control, ensuring clear accountability and swift resolution.Collaborate with Service Operations and...

Major Incident Management Process Specialist You should have prior working experience and the ability to define and establish the Major Incident Management (MIM) process from scratch after understanding the current landscape of the customer. Your role will involve identifying gaps in the current ways of working to ensure the MIM Process functions effectively...