Strategic Business Solutions Specialist

7 days ago

Singapore beBeeStrategist Full time

Job Title: Strategic Business Solutions Specialist

This is a dynamic role that calls for an exceptional individual to drive business enablement through innovative solutions.

About the Role:

The successful candidate will serve as a trusted advisor to various business units, providing expert guidance on technology and operations optimization.

  • Prioritize business requests and collaborate with stakeholders to co-create strategic roadmaps.
  • Support senior leaders in project pipeline planning, pre-project activities, and QR prioritization.
  • Foster strong relationships with business leaders, technology teams, and operational partners to facilitate effective business change.

Key Responsibilities:

  • Develop high-level solutions to demonstrate feasibility in meeting business objectives.
  • Evaluate solution alignment with the organization's technology roadmap and strategy, in consultation with enterprise architecture and technology services teams.
  • Collaborate with business users and technology teams to define and analyze requirements.
  • Lead the implementation of Group T&O projects, including operational and technical preparations.

Additional Responsibilities:

  • Scope and evaluate new initiatives, considering scalability, maintainability, cost, operations, and risk.
  • Work with cross-functional teams—business analysts, architects, tech services, testing—to define and clarify requirements.
  • Coordinate smooth delivery of solutions with the business technology services team.
  • Review test scenarios, support user acceptance testing (UAT), and ensure alignment of deliverables with business expectations.
  • Identify potential risks and propose mitigation strategies.

Managing RUN (Business-As-Usual Operations):

  • Communicate and update business stakeholders on critical production issues.
  • Conduct regular reviews with business on system stability, responsiveness, and incident root causes.
  • Track and drive continuous improvement initiatives.
  • Monitor service levels between GTO and business segments; identify and close performance gaps.

Sustainable Improvements:

  • Build sustainable processes to measure business value and ROI from T&O resource allocation.
  • Propose and design system improvements by analyzing current practices.

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