Retail Sales Executive

About the Role
Are you passionate about Trading Card Games (TCGs)? Join our team as a Retail Sales Associate, where you'll be the face of MyRepublic's TCG retail operations. You'll engage with the community, assist walk-in customers, and promote our products and events while ensuring every customer has a great experience.
How you'll contribute to MyRepublic's success:
Actively promote and sell Trading Card Game products, accessories, and related merchandise
Assist walk-in customers with product recommendations, sign-ups for memberships/events, and service enquiries
Build strong rapport with customers and TCG players, providing advice on decks, new releases, and product availability
Support store operations, including tournaments, events, and roadshows
Follow up with customers regarding orders, product reservations, and loyalty programmes
Achieve individual and team sales targets through strong product knowledge and selling skills
What we offer in return:
Exciting opportunities to create and grow in a rapidly growing organisation that is a disruptor in the telco space.
Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer: 1 day of wellness leave every quarter for you to take or your health and wellbeing, and explore your personal passions.
We think you'll fit in great with us if you:
GCE 'O'/'N' Levels; minimum 1 year of sales or retail experience preferred (fresh graduates with passion for TCGs welcome to apply)
Passionate about Trading Card Games (e.g., Pokémon TCG, Magic: The Gathering, One Piece, Yu-Gi-Oh) and able to share knowledge with customers
Bilingual in English and Mandarin (to effectively liaise with Mandarin-speaking customers and players)
Strong interpersonal and communication skills, with a customer-first mindset
Self-driven, independent, and motivated to achieve targets
Willing to work shifts, weekends, and public holidays
Knowledge of wireless and internet solutions will be an advantage (for crossover products)
From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It's the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us:
Never Settle:
We dream big. We are constantly curious and embrace bold ideas.
Stronger Together:
We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.
Empowered to Delive r: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.
We Care:
We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.
We believe that skills, knowledge and experience can come from a diverse range of life experiences. You may not have ALL the listed requirements for this role but this should not hold back If you believe that you have what it takes for this position, are willing to learn, and you identify with the values and mission of MyRepublic, we would love to hear from you. We celebrate diversity and look forward to hearing from a diverse group of applicants. We do not discriminate on any factor in our hiring process
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