Live Chat Customer Service Agent

4 days ago

Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Roles & Responsibilities
  • Attend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt manner
  • Resolve customers' / financial representatives' complaints and problems at first touchpoint
  • resolution with good closure
  • Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
  • Ensure effective and timely follow-up as promised to customers / financial representatives
  • Assess appeals and put up recommendation to Managers/Head/HOD
  • Perform additional or overtime duties during operational exigencies when required
  • Assist with ad-hoc initiatives/projects when delegated by management

Our Requirements

  • Diploma/degree holder qualifications with relevant experience will be preferred
  • Comfortable talking to customers from all walks of life
  • Comfortable chatting through typing via live chat system with financial representatives
  • Good interpersonal and communication skills
  • Possess a pleasant and cheerful disposition
  • A team player who works well in a dynamic environment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government's health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at If you wish to withdraw your consent, please drop us an ) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd

• RCB No. E

• EA License No. 01C4394

• Reg No: R (Foo May Cheng)

Tell employers what skills you have
Customer Service Skills
Customer Service Processes
CRM
Customer Relationship
Management of Call Centre
call centre
Customer Interaction
Customer Relationship Management CRM
Customer Service Desk
Interpersonal Skills
Relationship Management
Call Centre Management
Appeals
Communication Skills
Team Player
Customer Service
Disposition
Job Search
customer service solutions
Call Center

  • Live Chat Worker

    6 days ago

    Singapore Snaphunt Pte Ltd Full time

    Company Snaphunt Pte Ltd Designation Live Chat Worker Date Listed 26 May 2025 Job Type Entry Level / Junior Executive - Full/PermPart/Temp Job Period Immediate Start - Flexible End Profession Sales / Retail Industry Retail / eCommerce Location Name Singapore Allowance / Remuneration $2,900 - 3,500 monthly Company Profile Our client is...

  • Live Chat Customer Service Representative

    6 days ago

    Singapore beBeeCustomerSupport Full time $2,000 - $4,000

    Job OverviewThis role presents an exceptional opportunity to deliver high-quality customer service through live chat platforms, contributing to the success of our organization.The successful candidate will be responsible for handling incoming inquiries with professionalism and efficiency, updating relevant information in our system, and collaborating with...

  • Live Chat Specialist

    2 weeks ago

    Singapore beBeeCustomerSupport Full time

    Job Overview As a Live Chat Customer Support specialist, you will play a pivotal role in delivering exceptional customer service. This is an excellent opportunity for individuals who are passionate about helping others and thrive in a fast-paced environment. About the Role We are seeking a highly motivated and organized individual to fill this position. In...

  • Customer Service Officer

    2 weeks ago

    Singapore LINKTRIX CONSULTANTS PTE. LTD. Full time

    Our Client is one of the leading Financial Firms in Singapore! As a Customer Service Officer, you will provide a personalized live chat and phone call service to customers on products and services enquiries in an effective and efficient manner. It's a good opportunity to begin a career in the industry. **JOB DESCRIPTION** - Attend to enquiries and requests...

  • Live Chat Customer Service Agent

    6 days ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAttend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt manner Resolve customers' / financial representatives' complaints and problems at first touchpoint resolution with good closure Update complete and accurate information on customer interaction in the Customer Relationship...

  • Live Chat Workers

    2 weeks ago

    Singapore Myraid Trading Full time $20,000 - $30,000 per year

    The RoleYou will be responsible for :Live Chat workers are assigned a business that they are working with and your job is to log in to their social media account each day and reply to messages that are sent to the account from customers (or potential customers). You will be given full training on how to do the job and what to say to all the most commonly...

  • Live Chat Call Centre Agent

    6 days ago

    Singapore Transcendent Business Services Pte Ltd Full time

    Live Chat Call Centre Agent Basic up to $3000 + up 500 incentive + shift allowance 5 days per week/ 44hrs/ week, Shifts 4am to 11pm ( 8-9hrs shift) East Area **Responsibilities**: - Work closely with our partners to support our advertising customers and deliver consultative support and education on our client’s products - Perform data analysis and...

  • Live Chat Workers

    2 weeks ago

    Singapore Snaphunt Pte Ltd Full time $28,800 per year

    CompanySnaphunt Pte LtdDesignationLive Chat WorkersDate Listed27 Aug 2025Job TypeEntry Level / Junior ExecutivePart/TempJob PeriodImmediate Start - Flexible EndProfessionAdmin / SecretarialIndustryComputer and ITLocation NameSingaporeAllowance / Remuneration$2,400 - 2,900 monthlyCompany ProfileOur client is No.#1 in low price Guaranteed, and We sell quality...

  • Live Chat Workers

    2 weeks ago

    Singapore Snaphunt Full time $2,400 - $28,900 per year

    CompanySnaphunt Pte LtdDesignationLive Chat WorkersDate Listed27 Aug 2025Job TypeEntry Level / Junior ExecutivePart/TempJob PeriodImmediate Start - Flexible EndProfessionAdmin / SecretarialIndustryComputer and ITLocation NameSingaporeAllowance / Remuneration$2,400 - 2,900 monthlyCompany ProfileOur client is No.#1 in low price Guaranteed, and We sell quality...

  • Customer Service Specialist

    2 weeks ago

    Singapore JUBI PTE LTD Full time

    JUBI is a customer-centric company committed to being the best financial trading platform for customers. We desire to build a passionate customer service team to provide the best service to our customers. If you are enthusiastic about customer service, please join us on this journey! - Experience supporting customers via chat software. - Provide technical...