Customer Service Specialist

2 days ago

Singapore JUBI PTE LTD Full time

JUBI is a customer-centric company committed to being the best financial trading platform for customers. We desire to build a passionate customer service team to provide the best service to our customers. If you are enthusiastic about customer service, please join us on this journey
- Experience supporting customers via chat software.
- Provide technical support to customers and solve the use problems of our website and App.
- To maintain good relationship with customers and develop more promoters.

**Requirements**:

- Hardworking, enthusiastic, self-motivated, and able to work independently under pressure.
- Professional and punctual.
- Great team player.
- Good communication skills.
- Fluency in Mandarin. Chinese typing speed should reach 60 words/min.
- Proficient in PC skills, especially Microsoft Office, Excel, and PPT.
- Customer service experience would be ideal.
- IT background would be an advantage.
- Finance or blockchain background would be an advantage.

**Benefits**
- Transportation allowance (for night shift only).
- Performance incentives.
- Annual retreat.

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