Senior Data Analyst, AI Chatbot
1 week ago
Responsibilities: Responsible for the overall planning, design, delivery and promotion of CS bot data analysis. Design an effective analysis and reporting system to enable internal teams to quickly break-down key metrics, diagnose weak areas and suggest actionable items. Led the implementation of AI (LLM)-based autonomous agents for data analysis, chatbot interaction, and sentiment monitoring. Collaborate closely with cross-functional teams including PM, data engineering, and CS operations team to achieve product objectives. Review CS bot KPI and user cases regularly and find valuable insights to guide product and operation improvements. Requirements 5+ years of experience in data analytics, with deep expertise in statistics, machine learning, and data-driven decision-making. Proficient in SQL, Python, Spark, Power BI, and Tableau, capable of delivering end-to-end analytical solutions. Hands-on LLM experience in developing Prompt, RAG, Workflows, GenAI, Dify and Agents, with a strong track record of iterative optimization and performance enhancement. Good business sense and logical thinking. Ability to synthesize information and generalize the pattern. Experience with customer service data analysis and AI bot analysis will be beneficial. #J-18808-Ljbffr
-
Intern, Dgo
3 days ago
Singapore Government of Singapore Full timeMinistry of Manpower - Internship Closing on 15 Sep 2025 **What the role is** - Project title: Development of AI chatbot to assist in addressing queries relating to data policy. This internship offers an exciting opportunity to develop an AI-powered chatbot specialising in data policy queries for MOM Data Portal and One-Stop Security Portal. **What you...
-
Ai Chatbot Development Intern
2 weeks ago
Singapore LEUNG PING GRAPHIC & PRINTING Full time**Onedayprint | Singapore | Internship | Immediate/Upcoming Intake** **About Us**: Onedayprint is a long-running and proudly Singaporean print-on-demand business, specialising in high-speed sticker printing. With over a decade of operations, a strong online presence, and thousands of happy customers, we’re now exploring how **AI can transform internal...
-
Singapore Government of Singapore Full timeDepartment of Statistics - Internship Closing on 29 Sep 2025 **What the role is** - This project focuses on the design and development of a chatbot that helps answer queries which aims to enhance user support and self-service capabilities. The project will involve building and refining the chatbot’s knowledge base which includes analysing and...
-
Product Manager
1 week ago
Singapore Shopee Full timeAbout The Team At Shopee, we are developing state-of-the-art technology to empower millions of users every day. As part of this mission, we are building Shop Chatbot, a powerful tool designed to help sellers optimize their operational efficiency. It enables sellers to automate customer interactions, answer buyer inquiries, and enhance the shopping experience...
-
Singapore Shopee Full timeSenior Algorithm Engineer – Recommendation System (Customer Service Chatbot) Join to apply for the Senior Algorithm Engineer – Recommendation System (Customer Service Chatbot) role at Shopee Senior Algorithm Engineer – Recommendation System (Customer Service Chatbot) 4 days ago Be among the first 25 applicants Join to apply for the Senior Algorithm...
-
Senior Software Engineer
2 weeks ago
Singapore DADACONSULTANTS PTE. LTD. Full timeAbout Our Client Our client, an Internet and software company with strong presence in South East Asia, and good reputation in the tech industry. You will be joining a young and energetic team with strong growth opportunities! **Responsibilities**: As a senior software engineer, you will get to work with cross-functional teams in product, data science,...
-
Vice President, Senior Business Analyst
2 weeks ago
Singapore MUFG Full timeJob Responsibilities The successful candidate will be part of the AI and Data team, leading the business analysis function for AI/GenAI and data initiatives. This role is pivotal in bridging business needs with AI capabilities, ensuring that solutions are aligned with strategic goals and deliver measurable value. The Lead Business Analyst will work closely...
-
Senior AI Engineer
1 week ago
Singapore Shopee Full timeA leading e-commerce platform in Singapore is seeking a skilled professional to design and develop intelligent chatbot systems. This role will focus on enhancing customer service through advanced AI technologies, requiring a Master’s degree in a related field and strong experience in recommendation systems. Successful candidates will work with...
-
Data Analyst Intern
3 days ago
Singapore Shopee Full timeDepartmentOperations- LevelInternship- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when...
-
Senior Analyst, Data Science
2 weeks ago
Singapore SingHealth Group Full timeSingapore Health Services Pte Ltd **Senior Analyst, Data Science (Data Management), Office of Insights and Analytics**: - Job Category: Administration - Posting Date: 11 Feb 2025 You will support the implementation of a Unified Chatbot Platform and deliver advanced Generative AI (GenAI) chatbot solutions to enhance user interactions and support across the...