Front Desk Associate

3 days ago


Singapore beBeeGuestService Full time

Job Opportunity: Front Desk Associate ">

Key Responsibilities:

  • Deliver exceptional guest experiences by providing timely and efficient assistance within the hotel lobby and reception area.
  • Closely collaborate with the Assistant Manager to ensure seamless and courteous services are rendered to guests, effectively addressing their complaints, requests, and inquiries in a responsive and tactful manner.
  • Maintain comprehensive knowledge of guest arrivals, events, amenities, outlets, and general information to provide accurate and helpful responses.
  • Ensure effective communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures to maintain optimal service standards.
  • Provide efficient and courteous baggage and transport handling services while attending to general guest enquiries.
  • Adhere to assigned tasks by superiors with diligence and professionalism.

Requirements:

  • Minimum completion of Primary School Leaving Examination (PSLE) or equivalent.
  • Able to work rotating shifts, weekends, and Public Holidays as required.
  • Display a positive attitude, outgoing personality, and excellent communication skills to excel in this role.
  • Applicants without prior experience are welcome to apply.

Benefits:

This is an excellent opportunity for individuals seeking a dynamic and challenging role in a fast-paced environment. If you are a team player with excellent communication skills and a positive attitude, we encourage you to apply.



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