Front Desk Associate

2 days ago


Singapore beBeeCustomer Full time $3,000 - $4,500

Front Desk Associate Job Opportunity

We are seeking a skilled and courteous front desk associate to provide exceptional customer service to our guests. The successful candidate will be responsible for handling reservations, ensuring smooth check-in and check-out processes, and interacting with guests to create a memorable experience.

Main Responsibilities:

  • Handle guest inquiries and requests in a timely and professional manner.

  • Perform personalized check-in and check-out procedures, ensuring accurate billing and posting of room charges.

  • Present statements and collect payments from departing guests.

  • Assist with general requests from guests, such as extra amenities or wake-up call services.

  • Familiarize yourself with the hotel's room status and inventory.

  • Interact with guests to create a memorable experience.

  • Perform any other ad-hoc duties assigned by management.

Requirements:

  • No prior experience is required.
  • Candidate must be customer-oriented.
  • Good communication and interpersonal skills are essential.
  • Able to use basic MS Office applications.
  • Able to work rotating shifts, including weekends and public holidays.

Benefits:

  • Additional monthly performance bonus.
  • Central working location.


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