AVP, Collections System Administrator

3 days ago

Singapore OCBC Full time

Overview AVP, Collections System Administrator at OCBC Join to apply for the AVP, Collections System Administrator role at OCBC. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. What You Do Monitor and support the day-to-day operations of Collections systems and related applications, including reviewing exceptions generated from batch processes, troubleshooting and resolving issues promptly to minimize business disruption. Execute data extraction, run queries, and generate reports to provide actionable insights for reporting, analytics, and operational decision-making. Collaborate with business stakeholders and technical teams to gather detailed system specifications, define user requirements, and contribute to the design and implementation of Collections system projects. Lead and participate in user acceptance testing (UAT) to ensure new functionalities and system enhancements meet business needs and quality standards. Drive continuous improvement initiatives by identifying opportunities to enhance system efficiency, strengthen infrastructure robustness, and build scalable future capabilities within the Collections environment. Develop and maintain comprehensive control measures to ensure compliance with operational policies, regulatory requirements, and internal controls, safeguarding system integrity and data accuracy. Who You Are Relevant tertiary qualification in Information Technology, Computer Science, or a related field. Proven organizational skills with exceptional attention to detail; adept at tracking multiple tasks and ensuring adherence to deadlines and compliance standards. Strong written and verbal communication skills, capable of effectively liaising with technical teams, business users, and management. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and SQL for data querying, coding and analysis. Agile, adaptable, and able to manage competing priorities in a dynamic, fast-paced environment. Knowledge of Collections processes, systems, and industry best practices is an advantage. What We Offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. About OCBC As Singapore's longest established

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