Principal Engagement Manager

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team Workday is the leader in enterprise-class, software-as-a-service (SaaS) solutions for managing global businesses. Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications. Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Student solutions for midsize and large organizations. About the Role We are open to hiring this role at either the Senior or Principal level, depending on experience. The Senior or Principal Engagement Manager will be an expert with the Workday Deployment Methodology. They will lead/manage mid to large deployments and resolve complex issues in creative and effective ways. They will also support executive level expectations by providing internal suggestions to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology. Ensuring the successful implementation of the Workday product on some of our largest projects is a critical aspect of this opportunity. You will drive the client implementation and will be involved in the development of several key project results (e.g., charter, project/staffing plan, issue logs, etc.) and partnering with the Client project manager to resolve issues that stand in the way of project success. You will also be responsible for leading to the agreed upon budget and delivering the project profitably. As an Engagement Manager , you will also provide advice, direction and guidance to Workday Deployment Partner Project Directors and Project Managers in the area of Workday deployments. What you’ll be doing: Project lead one or more Workday product implementations concurrently, including Partner-led deployments Ensure the project is successfully delivered within the budget and time outlined in the SOW Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW Provide guidance and mentoring to Professional Services resources working on your implementations Ensure projects are properly planned and staffed Identify/resolve all issues that could impact project scope and/or timeframes Work with Delivery Assurance to ensure compliance with agreed to checkpoints Present at Executive Steering Committee meetings Be a liaison for Professional Services when interacting with sales and/or business development Identify opportunities to position other service offerings Assist in the transition of the customer from Professional Services to Product Support Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW About You Basic Qualifications Demonstrable experience of project leading Medium and/or Large Enterprise Finance ERP implementations 10+ years experience implementing Workday, Oracle, NetSuite, Microsoft, PeopleSoft, SAP, Ultimate, Lawson or a similar application. Other Qualifications Shown experience in leading projects with at least one of the following ERP business areas: Financials, HCM, Payroll, Services Procurement or similar product areas Previous service sales experience is a plus. Successful candidates have a balance of functional (business) and technical experience Prior consulting experience either as an internal consultant or with a consulting/software company. Demonstrated negotiation, mediation and problem-solving skills. Capacity to develop strong interpersonal relationships to inspire positive change, cultivate team collaboration and persuading collaborators to support strategic decisions. Expertise in risk management, strategic planning and operational efficiency. Strong situational awareness, enabling proactive identification of potential issues and opportunities to inform effective decision-making. Demonstrated leadership skills, including the ability to identify root causes, apply effective communication strategies, and implement appropriate resolution techniques to champion a positive and productive work environment. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you’ll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. #J-18808-Ljbffr