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Assistant Manager, Student Administration

1 week ago

Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

About the School of Electrical and Electronic Engineering (EEE)

The School of Electrical and Electronic Engineering (EEE) at Nanyang Technological University (NTU) is a flagship institution renowned for its academic excellence and cutting-edge research. With a faculty of over 120 members and an enrolment exceeding 4,000 students, including approximately 1,000 graduate students, EEE is one of the largest EEE schools globally.

Job Description:

We are seeking an exceptional candidate to fill the role of Assistant Manager in our dynamic team. The successful candidate will play a vital role in supporting the Master of Science (coursework) academic and program management tasks, ensuring the smooth operation of academic programs and student success.

Key Responsibilities:

  • Coordinate examination administration, assessments, and grading processes
  • Process examination marks, ensuring timely and accurate recording and reporting of results
  • Monitor student academic progress and performance, providing guidance and support as needed
  • Implement strategies to enhance academic program quality and relevance, including curriculum review and revision
  • Collaborate with faculty members and program directors to address student concerns, grievances, and academic appeals effectively
  • Identify, plan, implement, and enhance operational and administrative processes related to academic and program management
  • Support planning and execution of academic events and activities, such as orientation programs and student workshops
  • Perform other ad-hoc duties as assigned by the institution

Requirements:

  • Bachelor's degree in a relevant field
  • Minimum 3 years of experience in academic administration or program management roles
  • Exceptional organization, prioritization, and time management skills
  • Strong analytical and problem-solving skills
  • Self-driven, resourceful, and excellent team player qualities
  • Proficient in MS Office suites, including Excel and Word
  • Advanced knowledge in Excel is highly desirable
  • Familiarity with Power Automate or similar tool is considered an additional asset
  • Experience in exam marks processing and familiarity with relevant software systems is highly desirable