Customer Service cum Technical Staff

19 hours ago


Singapore This is an IT support group Full time

Job Details
2 headcounts (one for engineer, one for customer service cum technical staff)
Monday to Friday 8.45am to 5.45pm
Japanese MNC
Global leader in the development, manufacture, and sale of motors and automation equipment
Benefit: Mobile Phone + Transport (claim basis)
Job Description
Handle customer enquiry & suggest solution based on customer’s requirement
Build and maintain good rapport/relationship with existing customers
Filter potential customer
Understand AC/BL/ST/ACT product knowledge
Provide technical seminar for local & overseas customers
Handle customer’s technical enquiries, field service & setup support
Understand AZ network product together with PLC (if possible)
Provide network setup support to customers
Requirements
Proficient in Microsoft Word, Excel, PowerPoint
Good communication skill, warm hospitality, work attitude
Able to accept new challenges
Willing to learn new technical contents
Good negotiation skill
Able to work independently
Education Requirements
Degree or Diploma in Electronic Electrical Engineering (EEE) or any related Engineering course of study
Simple trouble shooting skills
How to Apply:
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