Aviation Screening Officer

Position Purpose
The Aviation Screening Officer’s (ASO) role performs duties relevant to the security of persons and property at the airport as defined by the contract with Whyalla City Council in accordance with the appropriate legislation. The Aviation Security division encompasses the Domestic Terminal at Whyalla Airport. Employees are expected to apply the highest levels of professionalism through our ‘Security with Service and Integrity’ model whilst operating within a service orientated work environment.
Our current Rostering comprises of AM /PM Split shifts based on Airline schedules between (5.45am – 9.45am and 2.15pm to 6.30pm) plus Weekend options.
Workplace Health & Safety
Take reasonable care of your own health and safety and the health and safety of other people in the workplace.
Comply with health and safety policies and procedures, including the investigation and reporting of hazards and incidents to your manager.
Comply with any reasonable instruction related to health and safety.
Do not interfere with or misuse anything provided in the interest of health and safety.
Understand and reinforce the requirements of HSE to keep our people safe.
Meet company HSE requirements
Key Responsibilities
The primary function for an Aviation Screening Officer (ASO) is passenger screening at the airport. Officers are rotated through each of the positions as detailed below:
Loader
X-Ray Operator
Physical Bag Searcher
Primary Position (Body scanner/Walk through metal detector)
Explosive Trace Detector (ETD)
At each point, the ASO operates within a team and is responsible for maintaining and applying the safety standards and processes, whilst always conducting themselves in a professional and courteous manner. Rotation of positions is mandatory for ASO’s to maintain their attention to detail and composure. ASO’s are often faced with challenging interactions with the public and as such must be prepared to engage in conflict resolution. In addition to their primary duties, ASO’s may be directed to secondary duties as outlined later.
Secondary duties may include, but are not limited to:
Queue co-ordination
Checked Baggage Screening (CBS) monitoring cargo baggage.
Access control
Airport clearance check
Qualifications
Fully certified and accredited to perform Aviation Screening duties as per the requirements of an Aviation Screening Officer - Certificate II in Transport Security Protection (Aviation)
Hold an Aviation Security Identification Card (ASIC) Mandatory
Valid Driver’s License-Full or Provisional
Own reliable transportation
Skills
Adaptability
Customer Service skills
Clear verbal communication skills
Conflict resolution skills
Ability to handle pressure
Contributing to team success
Managing individual performance
Knowledge
Dangerous Goods Awareness
Manual handling awareness
Workplace Health & Safety Policy
Experience
Demonstrated experience in a Customer Service role
Previous experience as a security guard is highly desirable but not essential
Benefits & Culture
Friendly and inclusive environment
Growth and development are supported and promoted
A discount program where employees, and their family members, can save at over 400 retailers Australia wide
A well-being program that provides advice about mental, physical, and financial well-being
An Employee Assistance Program (EAP) that is available to employees and their families
Cultural diversity is valued and supported
Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
Diversity Statement
Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.
Certis Security Australia Master License
Sydney Night Patrol & Inquiry Co Pty Ltd

• NSW
• ACT
• QLD 41315
• WA SA48240
• NT 345
• SA ISL
• TAS 3020

Certis Security Australia Pty Ltd

• NSW
• ACT
• QLD
• WA SA 72311
• SA ISL
• VIC Z S
• VIC Z S
• NT 1093
• TAS
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