Guest Relations Assistant Manager
6 hours ago
Job Description Greet guests as they arrive and upon leaving with a warm and welcoming attitude; To accommodate special attention requests; Handle appointments and inquiries via phone, online platforms (email & web), or in person with company standards of reply time and standards; Handle vip appointment, including vip events celebration, vip guest accommodations, returning guests' acknowledgment Ensure a high level of hospitality by engaging with guests throughout their overall experience; Assisting RM with Event coordination, communication and production; Understanding guest journey from the appointment all the way until they leave, including managing their feedback; Keep an update on station related supplies - Scent, Signs; Maintain and elevate the atmosphere following brand's style and standards; Create and maintain relations with the guests to strengthen customer base (returning guests, regulars and new regulars); Forming creative ideas to elevate the concept and atmosphere; Initiate upselling program e.g. product promotion, special promotion, working with Marketing Team to create supporting contents; Take active actions into bringing new customers and potential clients and collaborations to the restaurant, following the brand target audience Requirements Relevant experience in customer service, or guest relations is preferred. Strong interpersonal and communication skills. Ability to multitask and work in a fast-paced environment. Creative mindset and attention to detail. Team player with a positive and proactive attitude. Willingness to work on weekends, public holidays, or during special events (if required).
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Guest Relations Assistant Manager
5 days ago
Singapore CHINGU DINING PTE. LTD. Full timeRepresent the restaurant with highest possible standard through excellent guest relations management. - To be responsible for all customer-relations development and management activities - Work closely with the Restaurant Manager on guests’ menu, marketing strategies, and promotional activities. - Ensure best level of service and attentiveness is...
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Assistant Guest Relations Manager
3 days ago
Singapore RAFFLES SENTOSA SINGAPORE Full time**JOB SUMMARY** Reporting to Assistant Outlet Manager, the Assistant Guest Relations Manager is responsible in overseeing that guest are warmly welcomed at the F&B Outlets. At the same time, he/she will assist in the development and execution of promotions to increase revenue. **What you will be DOING**: **Guest Relations** - Monitor guest feedback and...
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Guest Relations Assistant Manager
1 week ago
Singapore FORAGERS PTE. LTD. Full timeJob Description Greet guests as they arrive and upon leaving with a warm and welcoming attitude; To accommodate special attention requests; Handle appointments and inquiries via phone, online platforms (email & web), or in person with company standards of reply time and standards; Handle vip appointment, including vip events celebration, vip guest...
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Guest Relations Assistant
3 days ago
Singapore FORAGERS PTE. LTD. Full time**We Are Hiring! Are you a social butterfly with a passion for creating memorable experiences? Are you ready to embark on an exciting journey of creating unforgettable guest experiences? Join Anibe as a Guest Relations Assistant in our superstar team and be at the heart of our mission to delight and exceed guest expectations. We're looking for passionate...
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Guest Relations Manager
2 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full time**Shangri-La’s Rasa Sentosa, Singapore** We are looking for a **Guest Relations Manager **to join our team! As a **Guest Relations Manager **, we rely on you to: - Take responsibility for all Golden Circle members and VIP guests - Supervise and direct the guest relations team - Ensure all guests enjoy the best possible hotel experience - Provide help...
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Guest Relations Manager
1 week ago
Singapore Wyndham Singapore Hotel Full timeWyndham Singapore Hotel is seeking a Guest Relations Manager to join our dynamic team. If you are passionate about hospitality, thrive in a fast‐paced environment, and excel at creating memorable guest journeys, we would love to meet you !Responsibilities Lead the guest relations team to ensure consistent delivery of outstanding service. Welcome and assist...
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Guest Relations Manager
1 week ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeOversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department. - Supervise and train all Guest Relations duties including auditing of Colleagues. - Inspect all VIPs rooms prior to arrival and ensure all requests are met. - Is the key...
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Guest Relations Manager
3 days ago
Singapore MINGO GLOBAL PTE. LTD. Full time**Responsibilities** The ability to develop and maintain an elegantly appointed environment. To know who our guest are and provide them with the highest product and service they want. A feature of this position will be the ability to link reservations, events with operations through ongoing communication and training of our hosts and reservation...
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Guest Relations Manager
3 days ago
Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time**JOB SUMMARY Serves as the Manager on Duty to oversees all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs. Ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Responsible for...
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Guest Relations Manager
1 day ago
Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time**Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine hospitality and grow your career with us!** Reporting to the Front Office Manager, the **Guest Relations Manager**plays a pivotal role in managing and ensuring exceptional guest experience through all aspects of guests services, including managing guest inquiries, resolving...