Head of Collections Quality

1 week ago


Singapore Citi Full time

A leading financial services firm in Singapore is looking for an AVP - Collections Quality Manager. The successful candidate will oversee governance and compliance in Collections, manage complex customer escalations, and enhance overall customer experience. This role demands strong leadership and analytical skills coupled with a solid understanding of regulatory requirements. A Bachelor's degree and 5-8 years of relevant experience are required, along with proficiency in Microsoft Office tools. #J-18808-Ljbffr


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