AVP, Collections Quality

7 days ago


Singapore Citigroup Inc. Full time

A global financial services corporation is seeking an AVP - Collections Quality Manager in Singapore. This role involves establishing governance and compliance frameworks, managing escalations, and ensuring quality assurance within the Collections unit. The ideal candidate will have 5-8 years of experience in collections or compliance, strong analytical skills, and proficiency in Microsoft Office. You will lead initiatives to improve customer experiences and operational excellence while collaborating with various stakeholders to ensure regulatory adherence. #J-18808-Ljbffr



  • Singapore Citibank (Switzerland) AG Full time

    A leading financial services firm in Singapore seeks an experienced AVP - Collections Quality Manager to oversee compliance frameworks and improve customer experience. The ideal candidate will have 5-8 years in collections, strong analytical skills, and the ability to manage complex escalations. This role requires leadership in fostering strategic...


  • Singapore 15573 CITIBANK SINGAPORE LTD Full time

    Description The AVP - Collections Quality Manager is accountable for establishing and maintaining robust governance, control, and compliance frameworks within the Collections unit. The incumbent will drive continuous improvements in customer experience and regulatory adherence, overseeing quality frameworks, managing complex escalations, and fostering...


  • Singapore Citi Full time

    Job Description The AVP - Collections Quality Manager is accountable for establishing and maintaining robust governance, control, and compliance frameworks within the Collections unit. The incumbent will drive continuous improvements in customer experience and regulatory adherence, overseeing quality frameworks, managing complex escalations, and fostering...


  • Singapore Citibank (Switzerland) AG Full time

    ## For additional information, please review .**Job Description:**The AVP - Collections Quality Manager is accountable for establishing and maintaining robust governance, control, and compliance frameworks within the Collections unit. The incumbent will drive continuous improvements in customer experience and regulatory adherence, overseeing quality...


  • Singapore Citi Full time

    A leading financial services firm in Singapore is looking for an AVP - Collections Quality Manager. The successful candidate will oversee governance and compliance in Collections, manage complex customer escalations, and enhance overall customer experience. This role demands strong leadership and analytical skills coupled with a solid understanding of...


  • Singapore OCBC Full time

    Overview AVP, Collections System Administrator at OCBC Join to apply for the AVP, Collections System Administrator role at OCBC. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's...


  • Singapore 15573 CITIBANK SINGAPORE LTD Full time

    A leading financial services institution is seeking an AVP - Collections Quality Manager in Singapore. The role entails establishing robust governance and compliance frameworks, managing complex customer escalations, and driving continuous improvements in customer experience. Candidates should have 5-8 years of relevant experience with proven leadership...


  • Singapore OCBC company Full time

    You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.You are about to enter websites controlled or offered by third parties. OCBC hereby disclaims liability for any...


  • Singapore UOB Full time

    Join to apply for the AVP, Campaign Quality Assurance Analyst role at UOB About UOB United Overseas


  • Singapore OCBC company Full time

    A leading financial services organization in Singapore is looking for an AVP/MGR - Data Analytics (Support). This role involves monitoring customer experience standards, conducting surveillance activities, and driving corrective actions to ensure service excellence. The ideal candidate should have over 5 years of experience in quality assurance and strong...