Ramp Agent(Ground Handling)

2 days ago

Singapore Universal Singapore Airport Services Pte Ltd Full time

Join Our Team as a Ramp Agent

Are you ready to embark on an exciting career where you'll be at the forefront of aircraft operations? As a Ramp Agent, you'll play a vital role in ensuring smooth aircraft movements and providing top-notch service to our valued customers.

Responsibilities and Associated Duties:

  • Welcome aircraft upon arrival and departure, guiding pilots to designated unloading areas and towing/parking aircraft to assigned locations.
  • Offer lavatory and water services upon request, ensuring passenger comfort and satisfaction.
  • Skillfully operate Ground Power Units (GPU) and other essential equipment like baggage tractors and passenger steps.
  • Assist passengers and crew with baggage and cargo handling as required.
  • Deliver exceptional customer service, going above and beyond to meet customer needs.
  • Maintain the cleanliness and functionality of ground vehicles and service equipment.
  • Occasionally support mechanics and maintenance teams with tasks.
  • Adapt to changing workload and operational demands with flexibility and professionalism.

Knowledge and Skill Requirements:

  • Possess tertiary education or above, with prior ramp handling experience considered advantageous.
  • Hold a valid Driver License (Class 3 & 4 preferred).
  • Proficient in MS Office (Excel/Word) at a basic level.
  • Experience with significant internal and external customer interaction.
  • Capable of performing physically demanding tasks, including lifting up to 20-25 kg.
  • Comfortable working in high-stress environments while maintaining a professional demeanor.
  • Demonstrate strong teamwork skills, loyalty, and adaptability to change.
  • Willingness to work indoors and outdoors in varying temperatures and conditions.
  • Availability for 24/7 operations with potential overtime requirements.

Join our dynamic team and be part of an industry-leading organization. As a Ramp Agent, you'll experience the thrill of aviation firsthand while delivering exceptional service every day. Apply now and take your career to new heights

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