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Singapore FEDERAL EXPRESS (SINGAPORE) PTE LTD Full time

Agent: Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

Handling; Weight & Balance. Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members