Hotel duty manager
4 weeks ago
Job Info: Working Days: 5 days/week OA shift: 7.30am to 5pm / 7am to 4.30pm OB shift: 1 to 10.30pm / 1.30pm to 11pm OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am Location: Sentosa/Central Job Description: Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel. Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and ensure that all staff project a positive corporate image to guests. Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms/public areas or undesirable persons loitering around in coordination with the security department. Monitor room inventory closely to ensure maximum utilization of rooms to generate higher revenue. Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in/out of guests. Maintain cash float amount in accordance with expected occupancy. Authorize rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies. Please submit your updated resume by using the APPLY NOW BUTTON . *We regret to inform you that only shortlisted candidates would be notified. We wish you all the best in your career search.* RK Recruitment Pte Ltd | EA License No.: 20 C0280Loh Kar Leong | EA Personnel No.: R23116015 #J-18808-Ljbffr
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