Hotel Manager

4 days ago

Singapore SHANGRI-LA HOTEL LIMITED Full time
Roles & Responsibilities

At Shangri-La Singapore we pride ourselves in extending our signature heartfelt hospitality to all who walk through our doors. We’re obsessed with customer experience, and we’re looking for someone who feels the same. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.


Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.


We are looking for a Hotel Manager to join our team.


As a Hotel Manager, we rely on you to:


Support daily leadership and guidance by optimizing financial performance, fostering employee development, crafting and upholding a distinctive guest experience, implementing brand standards, and enhancing the hotel's presence within the local community. Serve as acting General Manager in their absence.


Profitability

  • Support the General Manager in creating, executing, and overseeing financial and operational plans for the hotel to maximize guest satisfaction, sales opportunities, and profitability.
  • Make recommendations to enhance the hotel’s assets and strengthen brand loyalty.

People

  • Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
  • Direct daily activities and establish performance and development goals for team members.
  • Promote teamwork and quality service through daily communication and coordination with key department heads.

Guest Experience

  • Engage with guests and external stakeholders, including current and potential clients, company representatives, community leaders, government officials, travel industry professionals, suppliers, competitors, and other members of the local community.
  • Ensure highest level of guest satisfaction by providing quality guest services and amenities.
  • Perform other duties as assigned

What we need from you

Bachelor’s degree / higher education qualification / equivalent in Hotel Administration / Business Administration

10 years’ experience in a first-class hotel, with a minimum of 8 years gained in management positions.

Must speak local language(s).


Tell employers what skills you have

Coaching
Higher Education
Front Office
Mentoring
Licensing
Leadership
Customer Experience
Leisure
Housekeeping
Property
Administration
Human Resources
Hotel Management
Conflict
Service Delivery
Hospitality

  • Director of Revenue Management

    2 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesReporting to the General Manager, the Director of Revenue Management is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.OVERALL OBJECTIVES Drive Market Share and Revenue Performance...

  • Director of Revenue Management

    4 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesReporting to the General Manager, the Director of Revenue Management is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.OVERALL OBJECTIVES Drive Market Share and Revenue Performance...

  • Revenue Management Strategist

    3 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Company OverviewThe Capitol Hotel Manager PTE. LTD. is a leading hospitality company with a commitment to excellence in revenue management.

  • Hotel Operations Manager

    4 weeks ago

    Singapore VILLAGE HOTEL CHANGI Full time

    Job Title: Hotel Operations ManagerVillage Hotel Changi is seeking an experienced and skilled Hotel Operations Manager to join our team. The successful candidate will be responsible for ensuring the smooth operation of the hotel, providing excellent customer service, and driving revenue growth.Company Overview:Village Hotel Changi is a 4-star hotel located...

  • Hotel Operations Manager

    4 weeks ago

    Singapore HOTEL ROYAL LIMITED Full time

    Job SummaryWe are seeking a skilled Hotel Front Office Executive to join our team at HOTEL ROYAL LIMITED.The ideal candidate will have excellent customer service skills, experience in the hospitality industry, and a strong ability to work independently.ResponsibilitiesSupervise front desk staff to ensure smooth operationsProvide exceptional guest...

  • Hotel Operations Manager

    4 weeks ago

    Singapore THE CLAN HOTEL Full time

    The Clan Hotel We are seeking a skilled and experienced Hotel Duty Manager to lead our Front Office team. The ideal candidate will have a proven track record in hotel operations and management, with a focus on providing exceptional guest experiences. Salary range: $60,000 - $80,000 per annum.About the Role As a Hotel Duty Manager at The Clan Hotel, you...

  • Assistant Hotel Manager

    4 weeks ago

    Singapore AMRISE HOTEL PTE LTD Full time

    Job Title: Assistant Hotel Manager ($3000-$4000)Job Location: Bugis Job Purpose: The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service,...

  • Hotel Operations Manager

    4 weeks ago

    Singapore HOTEL ROYAL LIMITED Full time

    **Job Title:** Hotel Operations Manager**Job Summary:The ideal candidate will have a Certificate/Diploma in Hotel Accommodation from SHATEC or any local training institutions.At least 2-3 years of experience in the same capacity in the Hotel industry is required.**Responsibilities:Key ResponsibilitiesSupervise the Guest Service Agent, Communications...

  • Hotel Operations Manager

    3 weeks ago

    Singapore VILLAGE HOTEL CHANGI Full time

    Job OverviewWe are seeking a seasoned Hotel Operations Manager to oversee the daily activities of our Front Office and operational departments at Village Hotel Changi.

  • Hotel Sales Manager

    4 weeks ago

    Singapore VILLAGE HOTEL SENTOSA Full time

    OverviewVillage Hotel Sentosa invites applications for the position of Hotel Sales Manager. This role is responsible for managing a cluster of hotels in Sentosa, offering bespoke luxury experiences to guests.About the RoleThe successful candidate will be required to present the hotel's products and services effectively, generate new sales leads, and maintain...

  • Assistant Hotel Manager

    4 weeks ago

    Singapore AMRISE HOTEL PTE LTD Full time

    Roles & ResponsibilitiesJob Title: Assistant Hotel Manager ($3000-$4000)Job Location: BugisJob Purpose:The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards...

  • Assistant Hotel Manager

    2 weeks ago

    Singapore AMRISE HOTEL PTE LTD Full time

    Roles & ResponsibilitiesJob Title: Assistant Hotel Manager ($3000-$4000)Job Location: BugisJob Purpose:The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards...

  • Hotel Operations Manager

    4 weeks ago

    Singapore THE CLAN HOTEL Full time

    The Clan Hotel: A Career Opportunity in Hospitality ManagementWe are seeking an experienced Hotel Duty Manager to join our team at The Clan Hotel. This is a challenging and rewarding role that requires a strong leader with excellent interpersonal skills.About the RoleThis position involves overseeing the day-to-day operations of the hotel, ensuring that all...

  • Senior Hotel Operations Manager

    4 weeks ago

    Singapore MOMENTUS HOTEL ALEXANDRA Full time

    Hotel Management OpportunityMomentus Hotel Alexandra is seeking a Senior Hotel Operations Manager to oversee the overall leadership and management of the hotel business and operation. The successful candidate will drive pre-determined commercial goals and service standards to the next higher level.About the RoleThe Senior Hotel Operations Manager will be...

  • Hotel Operations Manager

    4 weeks ago

    Singapore AMRISE HOTEL PTE LTD Full time

    Job OverviewThe Assistant Hotel Manager is a key member of the hotel's management team, responsible for overseeing daily operations and ensuring exceptional guest experiences.Key Responsibilities:Operational Management:Assist in managing Front Office, Housekeeping, and Maintenance departments to maintain high standards of service and operational...

  • Hotel Revenue Strategist

    4 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Job OverviewThe Director of Revenue Management will play a pivotal role in maximizing revenue through the development and implementation of effective inventory and pricing strategies. Reporting directly to the General Manager, this key position requires strong analytical skills and the ability to drive market share and revenue performance.

  • Hotel Operations Manager

    3 weeks ago

    Singapore HOTEL ROYAL LIMITED Full time

    Job OverviewHOTEL ROYAL LIMITED is seeking a highly skilled Hotel Operations Manager to oversee the front office operations and ensure exceptional guest experiences. As a key member of our management team, you will be responsible for planning, monitoring, and controlling staff movements, conducting interviews, designing training programs, and evaluating room...

  • Hotel Operations Manager

    3 weeks ago

    Singapore HOTEL ROYAL LIMITED Full time

    Job Title: Hotel Operations Manager">About Us:">HOTEL ROYAL LIMITED is a leading hospitality provider with a reputation for excellence.">About the Role:">We are seeking a highly skilled and experienced Hotel Front Office Executive to join our team.">This role will be responsible for ensuring the smooth operations of the Front Office Department, providing...

  • Assistant Hotel Manager

    4 weeks ago

    Singapore AMRISE HOTEL DICKSON PTE. LTD. Full time

    Job Title: Assistant Hotel Manager ($3000-$4000)Job Purpose: The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and...

  • Hotel Operations Manager

    3 weeks ago

    Singapore A HOTEL DESKER PTE. LTD. Full time

    Assistant Hotel ManagerAn exceptional opportunity has arisen for a highly motivated and experienced Assistant Hotel Manager to join A HOTEL DESKER PTE. LTD.We are offering a competitive salary of SGD 60,000 - 80,000 per annum, commensurate with experience.About the RoleThe Assistant Hotel Manager plays a crucial role in supporting the Hotel Manager in...