Messaging and collaboration Engineer – L2

17 hours ago

Singapore PERSOL SINGAPORE PTE. LTD. Full time

Responsibilities Management, administration and maintenance of Messaging and collaboration infrastructure – Microsoft Exchange On-Premise and office 365 services including MS teams, OneDrive and Azure AD. Troubleshooting MS Teams issues and gather required call quality reports. Experience in managing the Azure Cloud (IaaS). Provide after-hours and weekend support, as needed Create and manage documentations related to Messaging and collaboration Resolving incidents, implementing the changes and coordinating with Vendors, other regional and Global teams as and when required. Closely working with other infrastructure support teams. Requirement Bachelor’s Degree in Information Technology or related field At least 5 to 7 years of experience in second and third line Skype/Teams/MS Exchange support and be able to handle complex incidents and upgrades, patching, performance analysis & optimization and monitoring in a global IT environment Familiar with other Messaging related services like Federation services & messaging security. Experienced ITIL service Management (at least ITIL Foundation certified) Microsoft Certified Azure Fundamentals (added advantage ) Experience in MS 365 Applications – especially MS Teams Interested candidates, who wish to apply for the above position, please send in your resume to We regret that only shortlisted candidates will be contacted. EA License No. 01C4394 EA Personnel Reg.No. R (Samsudeen Mohamed Basith) This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy #J-18808-Ljbffr

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