Head of Customer Service
5 days ago
Roles & Responsibilities Opportunity to lead and grow in a startup environment Career acceleration through diverse responsibilities About Our Client Our client is a premier gymnastics academy dedicated to delivering world-class training, exceptional service, and a transformative experience for every student. With a focus on excellence, structure, and innovation, the academy offers a meticulously designed gymnastics program led by experienced coaches and supported by state-of-the-art facilities. Job Description Leadership & Team Management Coach and inspire a customer service team to deliver exceptional service and drive sales Set clear goals and foster a culture of continuous improvement Design training programs and standardize best practices through a Customer Service Handbook Collaborate with leadership on planning, forecasting, and team performance Operations & Reporting Oversee CRM and POS systems to ensure smooth customer life cycle management Identify workflow gaps and lead automation initiatives Report on service performance, and team productivity The Successful Applicant We are looking for a Head of Customer Service Lead who is driven, resourceful and eager to lead. You should possess the following qualities to thrive in the role: A confident communicator with strong interpersonal and problem-solving skills A self-starter who thrives in dynamic environments and enjoys wearing multiple hats Comfortable with data and eager to learn tools like CRM, POS, and Excel Experience in customer-facing roles (e.g., hospitality, education, airlines, concierge) is a plus Leadership experience or potential to lead is highly valued What's on Offer Permanent position with accelerated growth opportunities. Chance to make a meaningful impact in the enrichment services industry. Supportive and professional work culture. If you are ready to take on this exciting challenge as Head of Customer Service, we encourage you to apply today Michael Page International Pte Ltd | Registration No. N Tell employers what skills you have CRMForecastingField ServiceLeadershipCustomer ExperienceCustomerfacingZendeskTeam ManagementBudgetingExcelCustomer SatisfactionCustomer ServiceFacebookHospitality
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Assistant Port Ecosystem Executive
4 days ago
Singapore Customer Service Full time $40,000 - $60,000 per yearJoin us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...
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Head of Customer Service
7 days ago
Singapore Movers Inn International Relocation Full timeWe’re Hiring: Head of Customer Service Division – Relocation Services Location: INDIA | Type: Full-time Are you a customer experience leader passionate about delivering world‑class relocation services? Join Movers Inn Relocation , where we help families, professionals, and corporates move seamlessly across the globe. We’re looking for an experienced...
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Head of Customer Service
7 days ago
Singapore Movers Inn International Relocation Full timeWe're Hiring: Head of Customer Service Division – Relocation Services Location: INDIA |Type: Full-time Are you a customer experience leader passionate about delivering world‐class relocation services? Join Movers Inn Relocation , where we help families, professionals, and corporates move seamlessly across the globe. We're looking for an experienced Head...
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Head of Customer Service
2 weeks ago
Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full timeOpportunity to lead and grow in a startup environment Career acceleration through diverse responsibilities About Our Client Our client is a premier gymnastics academy dedicated to delivering world-class training, exceptional service, and a transformative experience for every student. With a focus on excellence, structure, and innovation, the academy offers a...
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Head of Customer Service
4 days ago
Singapore Innergy Consulting Pte. Full time $120,000 - $180,000 per yearWe are seeking a self-driven and independent Head of Customer Service for one of our shipping clients. This incumbent will be responsible for driving operational excellence, enhancing customer satisfaction, lead and manage the Customer Service team in delivering an exceptional customer experience aligned with the companys strategic objectives. The Head of...
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Head of Customer Service
2 weeks ago
Singapore Robert Walters plc Full timeOverview A leading gymnastics academy in Singapore is seeking a Head of Customer Service to champion the customer journey and inspire a dedicated front-line team. As the driving force behind service excellence, you will shape strategies that foster enrolment, retention, and satisfaction, while working closely with senior leadership to align customer service...
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Head of Customer Service
2 weeks ago
Singapore Robert Walters Full timeA leading gymnastics academy in Singapore is seeking a Head of Customer Service to champion the customer journey and inspire a dedicated front-line team. As the driving force behind service excellence, you will shape strategies that foster enrolment, retention, and satisfaction, all while working closely with senior leadership to align customer service...
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Head of Customer Service
2 days ago
Singapore STERRA TECH PTE. LTD. Full time**Head of Customer Service (E-commerce/Start-up) **Company Overview** **Our Vision**:To improve the lives of everyone by having a Sterra product in every home. **Our Mission**:To create high quality, functional, sleek, and mínimalistic home products at revolutionary prices, and becoming every home’s partner. 1. Direct and manage the customer service...
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Head of Customer Service
2 weeks ago
Singapore ACCA Careers Full timeThis is a dynamic leadership role overseeing customer experience, and operational excellence in a fast-growing enrichment startup. Ideal for individuals who thrive in fast-paced environments, enjoy coaching teams, and want to make a meaningful impact on business growth and student success. Our client is a premier gymnastics academy dedicated to delivering...
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Head of Enrolment and Customer Service
6 days ago
Central Singapore TLL BUSINESS MANAGEMENT SERVICES PTE. LTD. Full time**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $5,000 - $6,500 Per Month**Date Posted** - 8 hours agoAdditional Details **Job ID** - 144146**Job Views** - 27Roles & Responsibilities In this role as the Head of Enrolment and Customer service (Centre level), you will assist the Director of Planning, Enrolment and Customer...
