Executive / Senior Executive (Healthcare)

2 weeks ago

Singapore Acumed Medical Pte Ltd Full time

Key Responsibilities and Duties

Work with a team of executive and support staff to ensure the smooth operation of the clinics and business units. Roles include:-

  • Responsible for overseeing daily operations and manpower planning, including rostering for all clinics;
  • Handle patient and client relations, complaints and related matters;
  • Oversee work processes, policies, directives and SOPs and deliver high standards of efficiency, service and quality across all business units;
  • Conduct reviews, quality control and drive/lead improvements and enhancements;
  • Recruitment, onboarding, training, mentoring and evaluation of staff;
  • Budgeting, planning, submission of business proposals, performance management and risk management;
  • Contribute and support business development initiatives;
  • Project management and execution;
  • Cover clinics and/or on-sites where required during manpower shortage;
  • Establishment and maintenance of service and professional standards; and
  • Audits, compliance, licensing, legal and regulatory.

Key Competencies Required

  • Independent, self-driven, results-oriented, and resilient.
  • Strong leadership skills and management competencies.
  • Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.
  • Strategic & critical thinking as well as decision-making and negotiation skills.
  • Technologically savvy, up to date and able to identify and implement viable solutions.
  • Dedicated, well organized, meticulous, analytical and proactive.
  • Able to adapt, prioritise, exercise initiative, manage pressure, multi task and work independently.
  • Flexible and able to attend to matters beyond normal office hours.

Qualifications & Experience

  • Recognised bachelor's degree in business, nursing, healthcare or equivalent.
  • Minimum 2 years of experience, with at least 1 year experience in a healthcare operations setting or managing a large group of people with varied experiences and competencies in a fast paced and demanding environment.
  • Relevant experience will be an advantage.

Additional Information

  • Working hours: 5.25 days work week, with one half day per month WFH / Required to work on either Saturday or Sunday, will be rotated within the team

Interested applicant, please click on "Apply Now" tab for submission of your job application.

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