Reservations & Communications Executive

3 days ago

Singapore SUNSET METT SING Pte Ltd Full time

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world. METT Singapore, a Heritage Icon in the heart of Fort Canning Park. The hotel blends colonial charm with contemporary soul. Just minutes from Orchard Road, this lifestyle hotel features 84 rooms and suites, 2 pools, and exclusive venues for dining, wellness, and social connection. With every detail designed to inspire meaningful moments, METT Singapore is a destination where simplicity meets refined living. The Reservations & Communications Executive will efficiently handle guest and customer inquiries while maximizing revenue opportunities by managing reservations effectively. Your day-to-day responsibilities: Handle room reservations promptly and accurately through various channels, including phone, email, and online booking systems. Maintain accurate and up-to-date records of all reservations, including guest preferences and special requests. Manage group bookings, special requests, and VIP reservations, ensuring personalized service and attention to detail. Deliver excellent customer service while ensuring productivity, efficiency, and accuracy in booking and handling reservations. Assist with revenue management efforts by ensuring proper room allocation, monitoring occupancy levels, and suggesting adjustments to room rates based on demand and seasonality. Handle incoming calls and reservations inquiries with professionalism and a friendly demeanor. Process reservations efficiently and accurately using our reservation system. Upsell and promote hotel packages and amenities to maximize guest experience. Respond to guest inquiries via phone and email in a timely and courteous manner. Maintain accurate records of reservations and guest information. Knowledge, Skills and Qualifications: At least 1-2 years of experience in a similar role within the hospitality industry, preferably in a luxury hotel setting. Proficiency in English, including a strong understanding of grammar, composition, and vocabulary. Excellent communication and interpersonal skills. Basic computer skills, with prior experience in Opera software preferred. Customer-focused with a positive attitude and a welcoming demeanour Ability to perform well under pressure. High energy level with a positive outlook. A willingness to go above and beyond to meet guest expectations. A genuine passion for customer service and hospitality. #J-18808-Ljbffr

  • Apac Amp Inventory Data Analyst

    5 days ago

    Singapore PFIZER ASIA MANUFACTURING PTE. LTD. Full time

    Responsible for leading AMP APAC initiatives to optimize FG planning and inventories and prevent obsolescence and slow-moving inventory in APAC. Working very closely with the AMP Team Leads and AMP planners the role is responsible for setting up a process enabling, Markets, AMP APAC, and GSC Regional Team to identify and proactively address early network...

  • Reservation Executive

    1 week ago

    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $2,200 - $2,800 Per Month **Date Posted** 6 hours ago Additional Details **Job ID** 12772 **Job Views** 7 Roles & Responsibilities **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Reservation Executive** to join our team! As a **Reservation Executive**,...

  • Reservations Executive

    1 week ago

    Singapore HOTEL ROYAL LIMITED Full time

    JOB SCOPE Reservation Executive will assist the Front Office Manager in planning, coordinating and controlling room reservation operations in the Hotel. JOB RESPONSIBILITIES 1. Assist to ensure effective booking processes and consistent follow through on guest bookings. 2.Ensure that the Front Desk staff, Reservation Agents are kept up to date with...

  • Reservations & Communications Officer

    2 weeks ago

    Singapore SUNSET METT SING PTE. LTD. Full time

    Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people...

  • Reservations & Communications Officer

    5 days ago

    Singapore SUNSET METT SING PTE. LTD. Full time

    Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people...

  • Reservation Executive

    1 week ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Reservation Executive **to join our team! As a **Reservation Executive **, we rely on you to: - Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities - Assist to maintain effective booking processes and follow through guest...

  • Reservations Executive

    5 days ago

    Singapore NAUMI HOTELS SG PTE. LTD. Full time

    **JOB SUMMARY** Reporting to the Reservations & Revenue Manager, the Reservations Executive is responsible for the smooth day-to-day reservations’ operations. **ESSENTIAL DUTIES AND RESPONSIBILITIES** - Manage the reservations process and operations to deliver excellent guest experience and meet the financial targets for the Hotel. - Ensure the...

  • Reservations Executive

    7 days ago

    Singapore TALL SHIP ADVENTURES PTE. LTD. Full time

    **POSITION TITLE**:RESERVATION**Executive - Royal Albatross** We are looking for people who are confident and internationally minded; people who know what it takes to exceed guest expectations. You will effectively and efficiently manage the Reservations Department ensuring all inquiries are professionally dealt with, through prompt, effective, and proper...

  • reservations executive

    2 weeks ago

    Singapore TALL SHIP ADVENTURES PTE. LTD. Full time $32,400 - $39,200 per year

    POSITION TITLE: RESERVATION Executive – Royal AlbatrossWe are looking for people who are confident and internationally minded; people who know what it takes to exceed guest expectations.You will effectively and efficiently manage the Reservations Department ensuring all inquiries are professionally dealt with, through prompt, effective, and proper...

  • Reservation & Sales Executive

    7 days ago

    Singapore ELITEZ PTE. LTD. Full time

    We are searching for a talented Reservation & Sales Executive to join our team. With 1-2 years of experience in a hospitality environment, travel agency, or front sales concierge role, you'll play a crucial part in delivering exceptional service. If you're passionate about sales, customer satisfaction, and thrive in a dynamic setting, we want you on...