Application Support Engineer

2 weeks ago

Singapore ioTech Solutions Full time

Join our client, a leading financial technology company, on the expansion of their Application support group. You\'ll play a crucial role in supporting the 3rd party applications, delivering professional IT support for users, and improving the monitoring and automation processes. Overview Role highlights: Opportunity to explore and master a diverse array of cutting-edge technologies. Providing support for various 3rd party applications across on-premise, AWS deployments, and SaaS platforms. Responsibilities Onboarding new applications and enhancing existing ones Monitoring and addressing software issues, while enhancing system stability. Collaborating with internal stakeholders and external vendors to swiftly restore services and address underlying issues. Partnering with traders, researchers, and developers to develop tailored platforms and environments. Driving innovation in processes to streamline time-to-market and enhance productivity. Implementing automated and scalable application systems, processes, and controls. Qualifications Minimum 3 years of experience in Support/DevOps Sound knowledge in application support and incident management, with excellent analytical and problem-solving skills, autonomous, detail minded, and eager to learn new tech Experience AWS provisioning (ECS, EKS) through IaC, e.g. Terraform, Ansible Implementation and management knowledge of monitoring tools such as Grafana, Splunk etc. Scripting experience in languages like Python, Bash and PowerShell Hands-on experience of troubleshooting network issues Comfortable working with and administering Linux as well as Windows Know-how on monitoring and managing Refinitiv TREP is preferable Experience in trading application support is desirable. Working experience with DevOps tools, e.g. GitLab, Artifactory, Atlassian, Slack etc. are an advantage. If you are a motivated individual with a passion for technology and a desire to excel in the finance industry, we would love to hear from you. #J-18808-Ljbffr

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