Application Support Engineer

24 hours ago


Singapore Rapsys Technologies Pte. Ltd Full time $60,000 - $120,000 per year

Job description

Provide Development support to Software development community across the organization by managing, maintaining, and troubleshooting internal software application and tooling.

Roles and responsibilities

  1. Respond to and triage support questions and support requests from engineers

  2. Extract relevant information from log files and other sources to debug, identify owners or root causes

  3. Write basic tools and test cases to improve the speed and quality of support

  4. Work with technical writers to improve documentation in areas covered by support

  5. Produce reports for leadership with data on performance of the program

  6. Provide insights and suggestions on product development and the product roadmap; contribute to product development.

  7. Manage and escalate engineers' support queries, using advanced data tools for in-depth analysis to quickly identify and resolve issues, enhancing ML model development cycles.

  8. Develop debugging scripts and documentation to automate and speed up responses, and provide actionable feedback to the engineering team.

Required Skills

1) Hands on experience(2-3) years on software programming with Python developing small or medium sized application. Ruby knowledge is add on and preferred.

2) Experience with at least one front end web technologies. PHP preferred.

3) Hands on experience(2-3) years on Databases, Linux.

4) Relevant Application support / Dev support experience would be a plus.

5) Basic knowledge of AI integration with business applications is preferred.

Job Type: Contract

Contract length: 12 months

Experience:

  • Python: 2 years (Required)
  • PHP: 1 year (Required)
  • Databases: 2 years (Required)
  • Linux: 1 year (Required)
  • Application support : 2 years (Required)
  • Frontend technology: 1 year (Required)
  • Java: 1 year (Required)

  • IT Support Engineer

    1 week ago


    Singapore IT Support Full time

    We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...


  • Singapore Rapsys Technologies Pte Ltd. Full time

    Overview We're Hiring: Application Support Engineer (Helpdesk) We are seeking a dedicated Application Support Engineer to join our helpdesk team and provide technical assistance to users. The ideal candidate will have strong problem-solving skills, technical knowledge, and excellent communication abilities to troubleshoot application issues, resolve user...


  • Singapore Elec-Pro Technology Pte Ltd Full time $80,000 - $120,000 per year

    Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for Application Support Engineers who are responsible to support software applications, troubleshoot the production issues reported by end users, and resolve the application incidents during agreed SLA time...


  • Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time $60,000 - $180,000 per year

    Application Support Engineer (1-Year Contract)About the RoleWe are seeking a proactive and detail-oriented Application Support Engineer for a 1-year contract to provide comprehensive support across front- and back-office operations. You will play a key role in ensuring seamless business processes, system reliability, and effective incident management.This...


  • Singapore OCBC Full time

    Join to apply for the Application Support Engineer role at OCBC As Singapore’s longest established


  • Singapore AVENSYS CONSULTING PTE. LTD. Full time

    Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...


  • Singapore Combuilder Pte Ltd Full time $90,000 - $120,000 per year

    Job Summary:We are seeking a skilled and proactive Application Support Engineer with strong Java expertise to join our IT team. The ideal candidate will be responsible for ensuring smooth operations of business-critical applications, identifying and resolving technical issues, and collaborating with development and infrastructure teams for long-term...


  • Singapore Geotab Full time

    Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the...


  • Singapore Millennium Management LLC Full time

    Application Support Engineer Application Support Engineer Millennium's systems are highly multi-process, in some cases with hundreds of instances needed to support the different flows, high volumes, and low latencies our traders and portfolio managers require. As such, our support teams need to demonstrate flexibility to deep-dive on technical issues...


  • Singapore CHARTSWOOD ASSOCIATES PTE. LTD. Full time

    The Application Engineer performs Level 2 with expertise in Java, Oracle, PL/SQL, SQL, UNIX/Linux systems, Cloud AWS services, and IT Service Management (ITSM). As a member of our team, you will play a crucial role in ensuring the availability, performance, and stability of critical applications across our organization. As an Application Support Level 2...