Workforce capacity planner
1 week ago
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is building tools to help our Users create and scale their businesses and grow the GDP of the internet. The Workforce Management team at Stripe helps manage our growing support operations network of both internal and external resourcing by consulting on operational change initiatives, modeling support requirements, and managing workload and resource allocations for optimal User experience. What you’ll do As a Workforce Capacity Planner, you will be playing a key role in designing and maintaining capacity planning models for one of our key user support verticals with a focus on user experience, budget, utilization, and speed of answer to our users' queries. You will be operating in a fast-paced and energizing environment surrounded by top talents, where resilience and openness to feedback will be key to success. Responsibilities Develop and maintain capacity planning models to forecast resource requirements. Evaluate potential risks and opportunities of inputs into our model, to inform planning decisions. Monitor performance against planned capacity levels and adjust plans as needed, while holding stakeholders accountable to the accuracy of inputs into the plan. Collaborate with the vendor delivery team and stakeholders to gather information and align planning efforts with Stripe business goals. Communicate planning results and recommendations to senior leadership and stakeholders. Serve as a strategic partner in our intake process, providing subject-matter expertise support for any requests affecting resourcing. Analyze data on production or service delivery to determine utilization rates and identify areas for improvement. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years in operations/workforce management for internal and outsourced workforce. SQL is mandatory, Tableau or comparable tools knowledge to perform data analysis independently. 5+ years experience in capacity planning for medium to large organizations. Excellent communication skills. Preferred qualifications Financial/Budgeting Background. WFM Tools knowledge. Outsourcing knowledge. Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally. Office locations Dublin HQ, Singapore, or Bengaluru. Team Operations. Job type Full time. Apply for this role #J-18808-Ljbffr
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TikTok Workforce Management Lead
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Singapore TikTok Full timeAbout the RoleWe are seeking an experienced Workforce Management Lead to join our team at TikTok. As a strategic capacity planner, you will be responsible for leading the development and implementation of workforce management strategies that drive business success.
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Strategic Workforce Planner in ICT and Media
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Singapore Careers@Gov Full timeJob OverviewWe are seeking an experienced Strategic Workforce Planner to join our Manpower Policy and Planning team.
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Strategic Workforce Planner Position
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Singapore Singapore Polytechnic Full timeJob OverviewWe are seeking an experienced Strategic Workforce Planner to join our team at Singapore Polytechnic. This is a contract position that will run from January to June 2025.About the RoleThe successful candidate will be responsible for conducting data analysis to inform resourcing policy decisions, developing and implementing resourcing policies and...
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Workforce Planning Strategist
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Singapore SMRT Corporation Ltd Full timeJob SummaryWe are seeking a seasoned Senior Human Resource Manager to join our team at SMRT Corporation Ltd as a Workforce Planning Strategist. This is a challenging role that requires an individual with strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.About the RoleThe Workforce Planning Strategist...
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Planner
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Singapore ASE SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities Responsible for monitoring and managing of WIP and customer backlog. Plan daily production schedule for manufacturing execution and work with cross-functional team to meet SOD. Manage customer demand forecast & capacity allocation. Acting as customer interface in providing daily operational updates to customers. ...
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Global Workforce Management Strategist
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Singapore TikTok Full timeAbout the RoleTikTok is seeking a Global Workforce Management Program Lead to oversee the strategy, governance, and operations of our BPO contingent workforce. This role will be responsible for ensuring business success with contingent labor, delivering committed Service Level Agreements, and managing the in-house/collaborating with the BPO workforce...
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Merchandise planner
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Production Planner
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Singapore PALL FILTRATION PTE LTD Full timeJob SummaryThe Production Planner will be responsible for developing and implementing production plans that take into account demand, forecast, material availability, resources, maintenance, and production capacity. This role will be part of the Materials Management team and will be located in Singapore.Key Responsibilities• Coordinate and monitor daily...
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Transportation planner
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Singapore This Is An IT Support Group Full timeAt Medtronic, you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the Life The Transportation Planner is responsible for the management and oversight of the movement of...
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Supply Chain Planner
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Senior occupancy planner
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Workforce planning analytics expert
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Singapore Michael Page International Full timeAbout Our Client Dynamic organisation dedicated to driving innovation and excellence across multiple entities. They are operating in a similar capacity to an internal consulting organisation and will leave a positive, lasting impact on multiple entities. Job Description Partner with department heads to understand their needs and challenges, then develop...
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Workforce planning analytics expert
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Singapore Michael Page International Full timeDo you thrive on using data to solve complex human capital challenges? Are you passionate about building a future-proof workforce? About Our Client Dynamic organisation dedicated to driving innovation and excellence across multiple entities. They are operating in a similar capacity to an internal consulting organisation and will leave a positive, lasting...
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Senior production planner
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Singapore Menicon Singapore Pte Ltd Full timeSenior Planner (Production & Supply Chain) – Menicon Singapore Join Menicon Singapore as a Senior Planner, where you'll lead production scheduling, order fulfillment, and inventory management to ensure smooth manufacturing operations. We’re a global leader in contact lenses, focused on innovation, digitalization, and sustainability....
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Production Planner
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Singapore ST ENGINEERING ADVANCED MATERIAL ENGINEERING PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking an a Production Planner to join our UAV team. The ideal candidate will be responsible for planning, scheduling and coordinating production activities to ensure timely delivery of unmanned aerial vehicles (UAVs) while optimizing resources and maintaining quality standards. This role requires strong analytical,...
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Distribution planner
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Singapore The French Chamber Of Commerce In Singapore Full timeOn behalf of one of its clients in the luxury fashion industry, The French Chamber of Commerce in Singapore is recruiting aDistribution Planner .Our client is a renowned French luxury fashion house, with a presence spanning over 460 stores in 60 countries, solidifying its position as a leading name in the luxury industry.As a Distribution Planner, you will...
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Program director, global workforce development
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Senior occupancy planner
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Singapore Cushman & Wakefield Full timelocations CW Site - SGP - Singapore - 88 Market Street #47-01 time type Full time posted on Posted 2 Days Ago time left to apply End Date: December 31, 2024 (30+ days left to apply) job requisition id R254348 Job Title : Senior Occupancy Planner Job Description Summary The Senior Occupancy Planner oversees and provides occupancy planning expertise in...
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Container stowage planner
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Singapore Career Connection Full timeWe’re looking for a meticulous Container Stowage Planner who excels at maximizing vessel utilization and ensuring compliance with cargo regulations. If you're ready to play a crucial role in coordinating stowage operations for global shipping routes, this position is for you. Responsibilities Capacity Management Calculate slot and space requirements...