In Store CRM Manager, Miu Miu
2 days ago
Overview
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In Store CRM Manager, Miu Miu
role at
BoF Careers .
The Miu Miu In-Store CRM Manager & Client Development Manager is responsible for developing and reinforcing a client-centric culture within the store, ensuring the correct execution of the global CRM strategy. The In-store CRM Manager provides the store staff with the necessary information to consolidate the Clienteling roadmap and supports managers in implementing specific CRM projects for the Miu Miu store. As a leader in luxury retail, the In-store CRM Manager is the ambassador of the Brand and makes a key contribution to the development of the client portfolio in the store, recruiting new customers and strengthening the relation with the existing, particularly the VICs.
Founded in 1913 in Italy, the Prada Group is a world leader in the luxury sector, operating in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities.
Responsibilities
Implementing a Clienteling Mindset, thereby increasing the Clienteling KPIs performance
Elevating the quality of the Customer Experience
Building Client Loyalty and sustaining long-term relationship
Supporting the proper management of the store Client Portfolio
Contributing to the total sales performance of the store
Knowledge and Skills
Clienteling Mindset
Problem solving, curiosity and interest in luxury/fashion, art and design.
Self-motivated.
Positive and collaborative approach.
Able to work independently as required, but able to function as part of a larger team structure.
Good communication and interpersonal skills.
About Prada Group
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to building a fair and respectful workplace for all.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Advertising Services
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