Service Delivery Manager
4 days ago
Roles & Responsibilities Key Responsibilities Lead and manage a team of engineers responsible for network operations and managed services. Ensure service delivery performance meets contractual SLAs and customer expectations. Drive continuous improvement through automation, cloud adoption, and process optimization. Act as the main escalation point for major incidents and coordinate 24x7 response and recovery efforts. Oversee change management, incident management, and problem management processes in accordance with ITIL best practices. Prepare and present performance and operational reports using Power BI and ServiceNow. Collaborate closely with internal teams and stakeholders to enhance service quality and operational efficiency. Conduct regular service reviews and manage client communication on performance, issues, and improvement plans. Manage staffing, training, and performance reviews for the engineering team. Requirements Minimum 5 years of IT operations/service delivery experience, including 2+ years in a leadership or managerial role. Strong background in network infrastructure, managed services, and operational management. Proven experience managing teams supporting 24x7 operations. ITIL Certification is mandatory. Experience with ServiceNow, Power BI, and automation tools. Knowledge of cloud technologies (Azure, AWS, or GCP) is highly preferred. Excellent communication, leadership, and stakeholder management skills. Strong analytical and problem-solving abilities. Please send your detailed resume in MS Word format to with Education Level Working experiences Each employment background Reason for leaving each employment Last drawn salary Expected salary Date of availability Tell employers what skills you have Management SkillsManaged ServicesLeadershipAzureChange ManagementAutomation ToolsRisk ManagementMS WordNetwork ArchitectureProject ManagementProblem ManagementProcess OptimizationITILServiceNowStakeholder ManagementDisaster RecoveryPower BIIncident ManagementService DeliveryFirewalls
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Delivery Manager
2 weeks ago
Singapore HUNTER DELIVERY PTE. LTD. Full time**Key Responsibilities** - Manage end-to-end delivery of projects, ensuring timely and highquality outcomes - Serve as the primary liaison between internal teams and clients - Track project progress, resolve issues, and mitigate risks - Collaborate with stakeholders to define project scope, goals, and deliverables - Lead and motivate cross-functional...
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DELIVERY MANAGER
4 days ago
Singapore HUNTER DELIVERY PTE. LTD. Full timeKey Responsibilities Manage end-to-end delivery of projects, ensuring timely and highquality outcomes Serve as the primary liaison between internal teams and clients Track project progress, resolve issues, and mitigate risks Collaborate with stakeholders to define project scope, goals, and deliverables Lead and motivate cross-functional teams to deliver on...
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delivery manager
1 week ago
Singapore HUNTER DELIVERY PTE. LTD. Full time $80,000 - $120,000 per yearKey ResponsibilitiesManage end-to-end delivery of projects, ensuring timely and highquality outcomesServe as the primary liaison between internal teams and clientsTrack project progress, resolve issues, and mitigate risksCollaborate with stakeholders to define project scope, goals, anddeliverablesLead and motivate cross-functional teams to deliver on...
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Manager/senior Manager
7 days ago
Singapore NCS National Council of Social Service Full timeOversee development and growth of effective services and initiatives that meet the needs of service users in a subsector(s) [What the role is] Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity. Duties include the following: Implementing service...
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Assistant Director, Service Delivery
2 days ago
Singapore Public Service Division Full time $90,000 - $120,000 per year[What the role is]Lead a team to oversee implementation and growth of effective services and initiatives that meet the needs of users of social services, such as persons with mental health conditions, effectively and efficiently.[What you will be working on]Support Director and Deputy Director to achieve better outcomes for persons who use social services so...
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Customer Service
2 weeks ago
Singapore L D S DELIVERY SERVICE Full time1 year exp **Roles & Responsibilities** **1) Customer Service** - Liaise with customers and the operation team. - communicate and arrange the jobs orders. - Upkeep and perform system regularly. **2) Administration** - computer literate. - Prepare debtors listing and send reminders for late payment. - Perform ad-hoc duties assigned by Supervisor. -...
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Delivery Driver
2 weeks ago
Singapore ALI DELIVERY SERVICES PTE. LTD. Full time**Delivery Driver Job Description Template** We are looking for a reliable delivery driver who is concerned with customer satisfaction and transporting items in a safe, timely manner. The delivery driver will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team in order...
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Senior Manager, Service Delivery
4 days ago
Singapore Public Service Division Full time $120,000 - $180,000 per year[What the role is]Oversee implementation and growth of social services and initiatives that meet the needs of service users effectively and efficiently.[What you will be working on]Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to...
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Deputy Director, Service Delivery
7 days ago
Singapore NCS National Council of Social Service Full time[What the role is] Support Director in leading division and collaborating with other NCSS divisions to achieve better outcomes for persons who use social services, so that these service users are empowered to live with dignity. This includes the following: Lead the team to enable delivery of quality and effective services by service providers by...
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Area Manager
2 weeks ago
Singapore Delivery Hero Full timeAbout the opportunity **About the job**: This role will be based in Singapore and will report to the Operations Manager. As an Area Manager, your role will be to maintain day-to-day fleet operations and maintain good recruitment procedures. **Must be available to work weekends and at different locations in Singapore. Hours may...