Manager/senior Manager

14 hours ago


Singapore NCS National Council of Social Service Full time

Oversee development and growth of effective services and initiatives that meet the needs of service users in a subsector(s)

[What the role is]
Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity. Duties include the following:
Implementing service strategies and plans to meet identifie needs and gaps:
Analyse landscape and engage stakeholders to understand national strategies and identify key needs and gaps

[What you will be working on]
Partnering social service agencies, government agencies and other stakeholders develop strategies to meet these needs and gaps;
Guide SSAs in development of services to meet prioritised needs and gaps;
Using data and ground experience to improve service delivery;
Overseeing assessments of funding proposals of new programmes; and

Assessing and evaluating current portfolio of initiatives and programmes

Strengthen service capacity and capability by partnering service providers to:
Grow person-centred solutions and implement efficient service delivery methods that are resource-efficient and optimise manpower;
Drive collaborations with and among SSAs to develop innovative solutions to better meet the needs of service users;
Set and/or achieve output, outcome and impact indicators for services;
Manage and evaluate their performance; and

Allocate community funding to critical and needed services.

Support the Services Group and NCSS as and when required

[What we are looking for]

Personal Competencies:
Resilien t ; Team player but also able to work independently; Foresight; Analytical; Think C ritically, Creative, Good engagement and interpersonal skills ; Collaborative; Strong implementor, ability to see different perspectives and draw connections

Skills & Knowledge:
Stakeholder Management Skills

Influencing, Facilitation and Communication Skills

Project Management Skills

Programme Evaluation Skills

Research and Basic Statistics Analysis

Sector/Domain Knowledge


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