Senior Officer, Customer Relations

“NUS Global” or NUS Global Relations Office (GRO) is the international engagement arm of the National University of Singapore (NUS), serving a dual mandate. Broadly, GRO curates and manages mobility programmes that provide NUS students learning experiences abroad to support their educational, professional and personal development. GRO is also responsible...

About Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

Job OverviewThis position plays a crucial role in overseeing the Superintendents' offices and Customer Relations (CR) centre, ensuring seamless operations and customer satisfaction. The successful candidate will be responsible for managing the CR assistant and office assistant, coordinating logistics for customers, and handling visitor lists and daily...

Roles & Responsibilities(A) Essential Job Functions:The Customer Relations Officer is responsible, but not limited to, the following: Address and resolve residents' feedback and complaints. Coordinate site inspections. Draft and respond to feedback and queries. Communicate effectively with residents. Maintain proper documentation and records of defects,...

Roles & Responsibilities(A) Essential Job Functions:The Customer Relations Officer is responsible, but not limited to, the following: Address and resolve residents' feedback and complaints. Coordinate site inspections. Draft and respond to feedback and queries. Communicate effectively with residents. Maintain proper documentation and records of defects,...

Roles & ResponsibilitiesDuties and ResponsibilitiesShowing, explaining and demonstrating to residents the locations and purposes of the Enhancement for Active Seniors (EASE) retrofits provisions Address and resolve complaints or feedback promptly, implementing necessary corrective actions. Dealing with requests and handling complaints of the residents with...

Roles & ResponsibilitiesDuties and ResponsibilitiesShowing, explaining and demonstrating to residents the locations and purposes of the Enhancement for Active Seniors (EASE) retrofits provisions Address and resolve complaints or feedback promptly, implementing necessary corrective actions. Dealing with requests and handling complaints of the residents with...

Roles & ResponsibilitiesJob DescriptionAs the Customer Relations Officer at Calming Sense Spa, you are the first point of contact for our clients. Your role involves managing the front desk, handling appointments, processing inquiries, and ensuring that guests feel welcomed and well cared for from the moment they arrive.ResponsibilitiesGreet and welcome...

Roles & ResponsibilitiesJob DescriptionAs the Customer Relations Officer at Calming Sense Spa, you are the first point of contact for our clients. Your role involves managing the front desk, handling appointments, processing inquiries, and ensuring that guests feel welcomed and well cared for from the moment they arrive.Responsibilities Greet and welcome...

About Us:The Land Transport Authority (LTA) is a statutory board under the Ministry of Transport that spearheads land transport developments in Singapore.We are seeking dynamic, energetic, highly motivated, passionate, and qualified professionals to join us. As a Senior Executive Customer Relations, you will be part of our dynamic team in delivering quality...

Customer Relations Officer (CRO)Location: Ubi, Near Tai Seng Mrt Employment Type: Full-Time About Dixmondsg: Dixmondsg is a fast-growing Singapore homegrown hair care brand dedicated to empowering individuals with confidence through high-quality hair and scalp care solutions. As we expand, we are looking for a passionate Customer Relations Officer (CRO)to...

Job Responsibilities Oversee the Superintendents' offices and Customer Relations (CR) centre Manage the CR assistant and office assistant Arrange entry pass, accommodation, transport, carpark and meal for customers Handle the visitor list, daily planner and Customer Feedback Prepare Customer Satisfaction Report Monitor inventory and verify invoices of...

Job OverviewInchcape Singapore is seeking a detail-oriented Customer Relations Officer to join our team. As a key member of our customer-facing operations, you will play a crucial role in ensuring seamless communication and resolving any issues that may arise.Key Responsibilities:• Maintain data accuracy and integrity by updating and verifying information...

Roles & ResponsibilitiesCall Centre / Customer Service Experience No Experience Are Welcome To Apply - Training Is Provided Office Hour / 5 Days Work Week (including weekends)ResponsibilitiesAttend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in...

Roles & ResponsibilitiesBasic Functions:· Answer telephone calls and carry out various reception and admin duties.· Approach customers and attend to their needs.Duties & Responsibilities:· Answer and redirect incoming calls in a polite and pleasant manner.· Greet customers promptly, identify their needs and direct them to the appropriate personnel.Good...

Roles & ResponsibilitiesResponsibilities:To be fully responsible for the daily operation of service centre at the project site. To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects. To carry out conditional survey before and after completion of works within flats. To man the...

Roles & ResponsibilitiesQualification:· At least Nitec in Technology for Facility Management, GEC "O" or "N" level, "A" Level or equivalent· At least 2 years' relevant working experienceJob Description:· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.· To receive fault reports through the hotline and email,...

Roles & ResponsibilitiesQualification:· At least Nitec in Technology for Facility Management, GEC "O" or "N" level, "A" Level or equivalent· At least 2 years' relevant working experienceJob Description:· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.· To receive fault reports through the hotline and email,...

Roles & ResponsibilitiesJob Description & Requirements1. Address inquiries and public feedback related to project site activities and theenvironments.2. Foster positive relationships with residents to work closely with the relevantparties.3. Conduct regular on-site visits to residents’units for activities such ascondition surveys, handing over units with...