Service Technician
2 days ago
Join to apply for the Service Technician role at LionsBot International 3 days ago Be among the first 25 applicants Join to apply for the Service Technician role at LionsBot International Get AI-powered advice on this job and more exclusive features. Job Summary We are looking for a Job Summary We are looking for a highly proactive, self-sufficient, and ownership-driven Service Technician to join our team. This role is ideal for individuals who take full responsibility for their work, actively seek solutions, and are eager to learn new technologies. Key Responsibilities Deployment: Commission and set up robots at new customer locations or job sites, ensuring high-quality performance and stable daily operation. Servicing: Travel to customer sites as needed for onsite support, preventive maintenance and troubleshooting services. User Training: Train customers on how to use and maintain our cleaning robots, and certify them for proper operation. Remote Support: Address technical inquiries, quickly identify issues, and troubleshoot robot malfunctions to ensure minimal downtime and maintain customer satisfaction. Cross Team Collaboration: Work with internal teams to address and solve robot issues, both on-site and for factory returns. Collect feedback to help improve the product and share insights with the R&D team. Assist with any additional duties assigned by the manager. Who We're Looking For Ownership Mentality: You take full responsibility for your work, always striving for excellence. Customer-Centric Approach: Build strong relationships with clients by providing expert-level guidance, training, and ongoing support. Proactive Individual: You identify and solve problems before they escalate. Self-Sufficiency: You are highly motivated, independent, and do not require constant supervision. Curiosity & Willingness to Learn: Continuously upgrade knowledge in robotics, technical skills, and service excellence. Strong Work Ethic & Adaptability: You thrive in a dynamic environment and are ready to face new challenges. Technical & Educational Requirements Education: Diploma/Degree in Mechanical, Electrical, Electronics, Mechatronics, or a related field preferred. Experience: 2-3 years in technical support or servicing, in robotics or automation. Candidates with no prior experience but can demonstrate strong character, initiative, and a problem-solving mindset are highly encouraged to apply. Why Join Us?Career Growth & Learning: We provide extensive on-the-job training—if you have the right attitude, we'll equip you with the skills. Ownership & Autonomy: A role where you take charge, make decisions, and directly impact company success. Work with Cutting-Edge Technology: Be part of the future of robotic automation. Dynamic & Supportive Culture: Join a team that values initiative, leadership, and continuous improvement. If you have the mindset of a leader, a problem solver, and a go-getter, we want you on our teamSeniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Industries Automation Machinery Manufacturing Referrals increase your chances of interviewing at LionsBot International by 2x Sign in to set job alerts for "Service Technician" roles. Technical Service & Ops Support Engineer We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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