Service Delivery Manager | Public Sector | Singaporean Only

Service Delivery Manager | Public Sector | Singaporean Only Service Delivery Manager | Public Sector | Singaporean Only Get AI-powered advice on this job and more exclusive features. Service Delivery Manager | Public Sector | Singaporean Only Job Responsibilities • Oversee the successful delivery of multiple enterprise projects, ensuring adherence to project timelines, budgets, and quality standards. • Manage project teams, providing guidance, coaching, and support to ensure project success. • Collaborate with cross-functional teams, such as operations, pre-sales and sales to ensure seamless project execution. • Develop and maintain project plans, tracking progress and resolving any issues or risks that may impact project delivery. • Contribute to the development and implementation of strategies to improve project delivery efficiency and cost-effectiveness. • Proactively identify, assess, and mitigate project risks, ensuring appropriate governance and compliance measures are in place. • Stay abreast of industry trends, regulations, and best practices, applying this knowledge to drive project success. • Collaborate with client stakeholders to understand their requirements, manage expectations, and ensure high levels of customer satisfaction. • Identify opportunities for additional services or project expansions, working closely with the sales team to maximize customer satisfaction and business growth. • Contribute to the development and implementation of strategies to improve project profitability, including cost optimization and revenue enhancement. • Track project performance against budget and identify areas for improvement. Qualification & Experience • At least 5 years of experience in service delivery management or related roles, with a focus on delivering multiple projects. • Proven recent experience in managing large-scale service delivery projects in the public sector industry. • Strong customer engagement and relationship management skills. • Excellent leadership and team management abilities. • Exceptional communication and presentation skills, with the ability to effectively convey complex technical information to both technical and non-technical stakeholders. • Demonstrated track record of delivering projects on time, within budget, and with high customer satisfaction. • Ability to thrive in a fast-paced and dynamic environment. • Able to speak in Mandarin to liaise with Mandarin-speaking stakeholders. Interested Candidates can apply above, otherwise please send in your resume to Harineshwari Lakxmi | EA Personnel Reg No: R Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Information Services Referrals increase your chances of interviewing at TG Singapore by 2x Get notified about new Service Project Manager jobs in Central Singapore Community Development Council, Singapore . Senior Project Manager (SAP HANA ERP Transformation), Fortune 500 Firm Senior Manager (Finance Shared Services CoE Project Management) Queenstown, Central Singapore Community Development Council, Singapore 6 days ago IT Service Delivery Lead, Global Chemical Giant Downtown Core, Central Singapore Community Development Council, Singapore 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr