Customer Service Executive
2 weeks ago
The Supreme HR Advisory – Central Singapore 5 days, 9am-5.30pm Address: Clemenceau Avenue, UE Square Singapore (Fort Canning)Job scope: Respond promptly and professionally to client inquiries, ensuring high service standards. Liaise with overseas offices and agents to coordinate quotations, bookings and shipment execution. Handle import/export enquiries and bookings across sea, air and land transport modes. Activate shipments based on confirmed selling rates and cost structures. Collaborate closely with sales personnel to ensure smooth handover and operational follow through. Source and maintain competitive rates from hauliers, shipping lines, co-loaders, overseas agents and subcontractors. Monitor sales performance and contribute to forecasting and pipeline tracking. Develop and maintain strong, long‐term relationships with customers and vendors. Establish and manage client‐specific standing orders or SOPs for recurring shipments. Working closely with internal departments (Sales, Operations, Finance) and external partners to ensure seamless execution. Check and verify incoming job‐related invoices before submission to the Finance Department. Uphold all company policies including compliance, regulatory requirements, HSSE&Q standards, and Code of Business Conduct. Stay informed on industry trends, freight regulations, and market developments. Participate in training and development programs to enhance product knowledge and sales skills. Propose and implement process improvements to boost operational efficiency and customer satisfaction. Requirements: At least 3 years of relevant experience in the freight forwarding industry. Very good proficiency with Microsoft Office tools (Word, Excel, etc.). The Supreme HR Advisory Pte Ltd | 14C727#J-18808-Ljbffr
-
Customer Service Officer
6 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Service Executive
2 weeks ago
Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full timeTHE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...
-
Customer Service Admin Executive
5 days ago
Singapore Richdale International Executive Search Full timeAble to provide pricing and delivery information - Process orders, shipments, invoices and filing. - Receipts of incoming shipments - Able to handle overseas customers and affiliates' shipment and admin requirements. - Organize workflow to meet customer time frames - Able to handle direct customer requests and issues to the related department - Keep records...
-
Customer Service Executive
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time $30,000 - $40,000 per yearJob Title: Customer Service Executive - BYD/Denza 5.5days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Assist in booking appointments for customers.Troubleshoot and resolve customer issues and complaints in a timely manner.Coordinate with internal departments, including...
-
Customer Operations Maestro — Scale
5 days ago
Singapore Momos Customer Engagement Full timeA customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...
-
Customer Service Specialist
6 days ago
Singapore DN & Associates Executive Search Full timeOur client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team! This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available...
-
Customer Service
2 weeks ago
Singapore WATCH REPAIR SERVICE CENTRE PTE. LTD. Full time**Job Description / 职责描述:**: - Minimum GCE 'O' Level / Diploma in Business, Retail, or related field - At least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service role - Able to identify and describe common watch issues (e.g., timekeeping problems, water...
-
Customer Service Executive
1 week ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time**Job Title: Customer Service Executive - BYD/Denza 5.5 days works week** **Location**:Ubi **Key Responsibilities**: - Assist in booking appointments for customers. - Troubleshoot and resolve customer issues and complaints in a timely manner. - Coordinate with internal departments, including sales, marketing, and technical support, to address customer...
-
Customer Service Officer
6 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
-
Sales & Service Associate
1 week ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...