Fraud Case Specialist

Customer Experience Resolution ManagerWe are seeking a dedicated and empathetic professional to assist customers experiencing fraud or scam activity on their retail banking accounts. The ideal candidate will have strong communication skills, an understanding of retail banking products, and a passion for delivering exceptional customer service while ensuring...

Job Title: Fraud Risk SpecialistWe are seeking a skilled Fraud Risk Specialist to join our Cards Operations Department. As a vital member of our team, you will play a key role in ensuring the integrity of our financial systems.Key Responsibilities:Collaborate with customers to resolve unauthorized transactions in a timely manner.Support Anti-Money Laundering...

Job Title: Fraud Risk Specialist We are seeking a skilled Fraud Risk Specialist to join our Cards Operations Department. As a vital member of our team, you will play a key role in ensuring the integrity of our financial systems. Key Responsibilities: Collaborate with customers to resolve unauthorized transactions in a timely manner. Support...

Role OverviewThe primary goal of this role is to manage customer care management fraud cases in a retail banking setting. This involves being the single point of contact for customers regarding scam reports on their accounts, including handling appeals and complaints.Collaborate with the Fraud Team to ensure timely resolution of escalated cases.Collect and...

Job OverviewWe are seeking a highly skilled Customer Service Manager for Fraud Cases to join our team.Key ResponsibilitiesAct as the primary point of contact for customers reporting fraudulent activities on their retail banking accounts.Oversee the end-to-end resolution of escalated scam cases, ensuring timely and effective communication with...

Role Overview The primary goal of this role is to manage customer care management fraud cases in a retail banking setting. This involves being the single point of contact for customers regarding scam reports on their accounts, including handling appeals and complaints. Collaborate with the Fraud Team to ensure timely resolution of escalated cases. ...

Job Title: Fraud Prevention Specialist We are seeking a dedicated and empathetic professional to assist customers reporting fraud or scam activity on their retail banking accounts. The ideal candidate will have strong communication skills, an understanding of retail banking products, and a passion for delivering exceptional customer service while ensuring...

Job DescriptionWe are seeking a Business Fraud Specialist to join our Cards Operations Department. This is a critical role that requires close monitoring of unauthorized transactions and proactive stance in detecting fraud.Main ResponsibilitiesTransaction Monitoring: Monitor and analyze transaction data to detect potential fraud patterns and...

Job Title: Anti-Fraud Operations SpecialistAs a vital member of our fraud prevention and investigation team, you will play a pivotal role in safeguarding our business from internal and external fraud risks.Key Responsibilities:Oversee the monitoring and analysis of potential fraud cases, ensuring effective mitigation strategies are implemented.Collaborate...

At a leading financial institution, we seek a detail-oriented and proactive Fraud Investigation Specialist to join our fast-growing team. The ideal candidate will conduct thorough investigations into suspected fraudulent activities, analyze complex transaction patterns and take decisive actions to mitigate financial losses while protecting customer...