Saviynt Inc. | Director, Partner Enablement

5 days ago


Singapore Saviynt Inc. Full time

The Director, Partner Enablement will be responsible for the partner-facing enablement activities to ensure successful deployments and help clients realize "Time to Value" goals, including the adoption of best practices, valid deployment methodology, and working within the defined Saviynt processes. In addition, the Partner Enablement Director drives strategic global initiatives within Saviynt based on a wide range of data and metrics to manage costs, identify risks, highlight cross-sell/up-sell opportunities, and general business process improvements.
WHAT YOU WILL BE DOING
Through regular cadence with key partners:
Gather feedback to drive continual improvements with Saviynt processes, community tools, and systems.
Understand partners’ strategic goals and advise on how to achieve them.
Provide feedback to partners on how they can improve their "Ways of Working" based on information gathered from the field as well as internal data metrics.
Work with CSMs, TAMs, and Expert Services to build a picture of a partner’s strengths and weaknesses as well as projects at risk.
Track go-live dates in your region, identify aged/deferred go-lives at risk.
For projects/go-lives at risk, identify causes and recommend possible interventions (Expert Services, Support Operations escalation, CSM/TAM ownership).
Profile partners by geography, experience, and performance to assist Partner Directors and Sales Directors with recommendations to clients. Data points include the number of successful deployments, number of trained/certified resources, and Saviynt Solutions contributions.
Monitor and measure partners’ engagement with Freshdesk, Forums, Documentation Portal, Ideas Portal, and Saviynt Exchange.
From data-driven analysis, identify trends at a regional and global level and devise strategies for field teams to adopt.
Attend partner-focused events and either present on related topics or host workshops to share knowledge and increase partner engagement.
Create content for the quarterly Partner Newsletter that adds value to the partner’s capabilities and knowledge.
Support the Partner Director in managing partners' performance with evidential facts to enable a robust dialogue.
Challenge the status quo and identify areas for improvement both externally with partners and internally with functional teams.
Communicate the Saviynt vision and product roadmap.
Manage upsell and cross-sell opportunities.
Drive expansion opportunities.
Negotiate contracts and pricing.
WHAT YOU BRING
Bachelor’s degree or equivalent in Engineering.
10+ years of industry experience in design, development, customization, configuration, and deployment of any Identity Management and Governance products.
Thorough domain knowledge in all areas of Identity and Access Governance (IAG).
User Lifecycle Management, Provisioning, and Reconciliation.
Direct customer or partner interaction and management skills.
Strong technical presentation and communication skills, both verbal and written.
Ability to present and communicate at an executive level.
Must be able to thrive in a fast-paced, high-energy environment.
Ability to work independently, adapt quickly, and maintain a positive attitude.
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