eTrading Application Support

11 hours ago

Singapore ICBC STANDARD BANK PLC Singapore Branch Full time

Please note that knowledge of SmartTrade is essential for this role. Division Summary: Global Markets Technology provides technology strategy, architecture, programme management, development and support for the Global Markets and Operations business areas. It is aligned across the following areas:• eCommerce• FX & Rates• Commodities• OperationsThe technology team has a global operating model providing services from London, Singapore and with relevant SBG support teams.Job Purpose: Manage the day-to-day support for Global Markets applications. The successful candidate(s) will support the end-to-end production environment, and will work closely with other staff, global stakeholders and local teams to ensure cross-project dependencies, cross-system interfaces, collaboration and knowledge management are managed effectively and proactively.We are seeking a talented and experienced eMarkets Support person to join our team. In this role, you will be responsible for providing functional expertise for our primary FX and Precious Metals eTrading platform smartTrade and additional client facing and internal user trading applications.The ideal candidate should have a strong background and experience in eMarket systems at both a technical level and a business level for FX and Precious Metals, possess excellent problem-solving skills, be able to communicate clearly to Front Office users and be able to work in a fast-paced environment.This opportunity will provide a detailed overview of technology in our Global markets division and an opportunity to quickly learn about the Global Markets sector and its diverse range of banking and trading products.The role would suit someone who is: A self-motivated proactive individual who is able to work in a dynamic and changing environment. Confident in dealing with people across different functions A good communicator with both verbal and written skills Able to navigate through complex and ambiguous information Proactive in resolving and following up issues Motivated to work within a technology team and use technology to add value to the

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