FO Application Support, AVP

Join a prominent sell-side financial institution recognized for its innovative approach in global markets. They leverage cutting-edge technology to deliver exceptional trading solutions across multiple sectors, making a significant impact in the financial landscape. We are currently seeking a talented and experienced Electronic Trading Application Support professional to join their dynamic Singapore team. Please note: Experience with FlexTrade, Bloomberg TSOX/Tradebook, Broadridge (Ullink/Itiviti), Fidessa (ION), Trading Technologies (TT), Liquidnet, Charles River Development (FIS), Portware (FactSet), Symphony, MarketAxess, Tradeweb or similar trading platforms is highly preferred for this role. Job Purpose In this role, you will be responsible for providing expert-level support for a sophisticated electronic trading environment. The ideal candidate will have deep functional and technical expertise in front-office trading systems, possess excellent problem-solving skills, and be able to thrive in a dynamic, fast-paced environment. Key Requirements MUST have a minimum of 3 years of experience in Front Office (FO) electronic trading application support. MUST currently hold an AVP or equivalent title and level of experience. Highly preferred: Hands-on experience with one or more of the following third-party vendor systems: FlexTrade Bloomberg TSOX & Tradebook Broadridge (Ullink/Itiviti)Trading Technologies (TT)Portware (FactSet)Symphony MarketAxess (for fixed income)Tradeweb (for rates & credit)Business fluency in Mandarin is highly preferred to collaborate effectively with regional users and head office teams. Please note: This role does not offer Singapore Employment Pass sponsorship. Key Responsibilities Platform & Venue Configuration : Manage and maintain configuration across all supported venues and systems, ensuring optimal performance and compliance. Application Support : Provide expert-level L1/L2 support for the eMarkets platform, responding quickly to issues and service requests in line with governance standards. Business Engagement: Act as a primary liaison between IT and Front Office teams, translating business needs into technical actions and solutions. Operational Resilience: Ensure system robustness and contribute to business continuity and disaster recovery planning. Project Participation : Participate in IT and business projects involving application support, implementation, and functional/user acceptance testing (FAT/UAT). Knowledge Management: Create, maintain, and update support documentation and contribute to a centralized knowledge base. On-Call Support: Participate in an on-call rotation to support critical production issues outside of standard business hours. Experience & Educational Requirements University degree in Computer Science or a relevant IT field. Minimum of 5 years of prior industry experience within the banking/financial services sector, with at least 3 years dedicated to Front Office trading support. Proven experience working with international cross-functional teams. Strong track record in managing key incidents and conducting root cause analysis. Excellent command of both written and spoken English. Knowledge, Technical Skills & Expertise Strong understanding of the technology life cycle (SDLC), technology operations, and business continuity. In-depth business knowledge of Front Office eTrading and Operations. Proficiency in SQL, UNIX/Linux, and scripting languages (e.g., Python, Shell). Strong problem-solving and communication skills, with the ability to work effectively under pressure in a trading environment. Personal Attributes Resilient with a high level of integrity. Team player who is approachable and able to share knowledge effectively. Ability to function effectively in a matrix structure, managing multiple initiatives and priorities. Proactive, detail-oriented, and able to question conventional approaches to deliver innovative solutions. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology, Finance, and Legal Industries Staffing and Recruiting, Technology, Information and Media, and Financial Services #J-18808-Ljbffr