Executive - Volunteer Management

1 day ago


Singapore Methodist Welfare Services Full time

Volunteer Management, Recruitment, Training and Development Recruitment of new volunteers Assign volunteers to relevant roles Provide onboarding and facilitate training to volunteers Engage volunteers from partner churches, community volunteer groups, schools or corporate social responsibility programs to: Plan, organize and conduct centre-based active ageing programmes and interest groups Participate in home-based befriending and buddying services Participate in outreach, road‐shows and ad‐hoc festive events Manage the Volunteer Management System (VMS) for centre volunteers, including registration and attendance tracking. Outreach and Befriending Services Strategy planning of effective outreach programmes and activities Coordinate outreach efforts with volunteers and volunteer groups to identify socially isolated seniors and those requiring care management Conduct wellness assessments of seniors Assign befrienders to provide befriending services to socially isolated seniors Monitor effectiveness through regular reports and feedback surveys Provide onward referrals to case management executives for service linkage and care coordination when required Programme Co‐ordination and Administration – Support the Centre Manager to Empower seniors to participate in developing and implementing suitable active ageing programmes Collaborate with community partners to organise outreach programmes Prepare data for submission to MOH and AIC, including but not limited to: Registration of all volunteers, befriendees and home visit records Registration of wellness assessments, information and referrals made for befriendees Registration of client satisfaction surveys and volunteer surveys Achieving service requirements and meeting MOH KPIs Any tasks assigned by the centre manager Qualifications, Competencies & Experience Diploma or degree holder, preferably in community services, healthcare or social services Experience in the social service sector is a advantage Passionate about working with and interacting with seniors in the community Strong interpersonal skills and ability to manage and motivate a pool of volunteers Ability to multi‐task and work under pressure Proficient in Microsoft Office Ability to work on weekends when required, with time off‐in‐lieu Be careful – Don't provide your


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