Support Specialist

18 hours ago

Singapore The Executive Centre Full time

Overview Support Specialist - IT Services and Sales Provide general IT support services in a flexible workspace environment. About The Executive Centre (TEC)The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 240+ centres in 37 cities and 15 markets. TEC caters to ambitious professionals and industry leaders looking for more than just an office space. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business\' needs. For more information, please visit Come and join us in our TEC familyPosition Support Specialist - IT Services and Sales Responsibilities Provide general IT support services in a serviced office environment with mostly multi-national clients. Handle IT support needs of local internal teams Co-ordinate with local IT vendors Manage L1 & L2 Tickets Key Performance Indicators / Job Requirements Primary Technical Skills Experiences with Cisco LAN support/troubleshooting Experiences with Microsoft Windows, Mac and/or Linux desktop operating systems in a network Knowledge in MS Office suites, Apple and Android smart devices support Who are we looking for Qualifications Ideally, the individual must possess at least three of the following qualifications Higher Diploma in Computing or Bachelor Degree in Science or above At least 2-3 years experience in front line IT support in a multi-national company Current Microsoft Certified Software Engineer (MCSE) accreditation Professional Qualities Good English and Chinese communication skills Excellent technical problem-solving and analytical ability Pro-active, able to anticipate and tackle potential issues Service oriented business approach Ability to deal with global business users at all levels Ability to work independently & a self starter Relationship building across all local departments Initiate & identify IT services opportunities, reporting to immediate supervisor Your personal data would be treated highly confidential and would be used for recruitment purpose only. #J-18808-Ljbffr

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