Customer Service Officer
2 weeks ago
WhatsApp: (Kyler)Email: Working Hours: Monday - Friday (8am-5.30pm)Location: Teban Garden - Jurong East Salary : $2500 - $2800With AWS & Variable Bonus Job Responsibilities Manage inbound and outbound calls, emails, live chats, and other digital communication channels, ensuring all interactions are accurately logged in the CRM system. Handle and resolve customer complaints promptly, escalating issues when necessary and tracking Voice of Customer (VOC) feedback to improve service quality. Provide coaching and support to retail agents through regular training sessions, maintaining updated SOPs and onboarding materials. Monitor key performance indicators such as Customer Satisfaction Score (CSAT) and average handling time, prepare performance reports, and leverage insights to enhance service standards. Ensure strict compliance with PDPA and internal data privacy policies, maintain accurate records, and support audit requirements. Job Requirements With relevant working experience Min Diploma The Supreme HR Advisory Pte. Ltd | 14C7279Gan Kai Le | R #J-18808-Ljbffr
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Customer Service Officer
2 weeks ago
Jurong East, Singapore Yamato Transport (S) Pte Ltd Full time**Specific Responsibilities**: - To be responsible for day to day management of all aspects of customer service. - Able to handle large volume of calls daily. - Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned. - Promote excellent customer service and ensure satisfaction is delivered...
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Customer Service Officer
2 weeks ago
Jurong East, Singapore Private Advertiser Full time $30,000 - $60,000 per yearJoin us as a Customer Service OfficerTraining provided (Up to 4 weeks)5-day work week (Mon - Fri, office hours)KPI IncentivesLocation: Training at Chai Chee, thereafter posted to Jurong EastCommencement Date: 24 November 2025Job Description:You'll help us deliver excellent service to our partner brands by performing these tasks:Provide excellent support...
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Customer Service Officer
2 days ago
Jurong East, Singapore HS GROUP Full time $30,000 - $60,000 per yearAbout the role HS GROUP is seeking a talented and dedicated Chinese Speaking Customer Service Officer (Air Freight) to join our Customer Service Team in the Jurong East (near IMM) Region. In this full-time role, you will be responsible for providing exceptional customer service and support to our Chinese Clients within the Air Parcel delivery and cargo...
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Customer Service Officer
2 days ago
Jurong East, Singapore The Supreme HR Advisory Pte Ltd Full time $30,000 - $60,000 per yearCompany Benefits & IncentivesCareer Progression OpportunitiesAttractive Salary PackageCustomer Service Officer - Freight Forwarding / Airfreight / Sea freight / Import / ExportLocations hiring: Jurong East / ChangiResponsibilitiesResponsible for managing and coordinating Sea Export / Import shipments.Ensure customer requirements are met and documentation is...
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Customer Service Officer
2 weeks ago
Jurong East, Singapore SATS Ltd. Full time $30,000 - $40,000 per yearCompany description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...
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Executive / Officer, Customer Service
3 days ago
Jurong East, Singapore PacificLight Power Pte Ltd Full time**Responsibilities**: - Provide excellent customer service in the retail front office operations. - Handle incoming enquiries and requests from residential customers. - Engage in daily operations, actively contributing to problem resolution and providing customer service support. - Explain invoices, address account-related queries, and manage retail...
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Customer Service Officer #65159
3 days ago
Jurong East, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type**:Transportation / Storage**: - Position Title**:Customer Service Officer / Customer Service Executive**: - Working Location: Jurong Port - Working Hours: Mon - Fri, 9 am - 6 pm. Sat, 9 am - 1 pm (On Rotation) - Salary Package**:Up to $2,600 + Performance Bonus + Transport Allowance**: - Duration: Permanent Role **Key...
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Sales & Customer Service Officer
5 days ago
Jurong East, Singapore NK Education Pte.ltd. Full timeCompetitive package with bonuses & medical benefits - Comprehensive in-house training Purpose: As our new Sales & Customer Service Officer, you'll pioneer our new sales department at NK Robotics with your peers, focusing on client management and student enrollment while ensuring top-notch customer satisfaction. **Responsibilities**: - Master our programs,...
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Customer Service Officer
1 week ago
Jurong East, Singapore Capzen technologies Full timeDeliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell opportunities during customer interaction - Consistently deliver excellent...
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Customer Service Officer #66152
2 weeks ago
Jurong East, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Logistics / Transportation - Position Title**:Customer Service Officer**: - Working Location: Tanjong Penjuru (Transport provided from Jurong East MRT) - Working Hours: 5 days (M-F, 8:30 AM-5:30 PM) - Salary Package**:Basic Salary up to $2,800 + AWS + Variable Bonus + Lunch Provided**: - Duration: Permanent Role **Key...