Client services executive

5 days ago


Singapore Manulife Insurance Malaysia Full time

Client Services Executive Location: Manulife Tower, Manulife (Singapore) Pte Ltd Time Type: Full-Time Posted On: 2 days ago Application Deadline: March 31, 2025 (More than 30 days left to apply) The Opportunity Manulife Client Services is seeking a service-oriented individual who is obsessed with delivering value, is forward-thinking, and ensures the delivery of a great customer service experience to our valuable customers. Responsibilities: Champion all queries and requests from walk-ins/emails/phone calls in a professional, trustworthy, and prompt manner. Resolve all queries and requests while meeting service level agreements and turnaround standards. Provide viable solutions to customers/advisers in an equitable way. Engage in processing and administration tasks whenever necessary. Requirements: Diploma/degree holder qualifications preferred. No prior experience will be considered; ideally, candidates should possess 1-3 years of experience preferably in the insurance industry. Possess a strong customer-centric personality and mindset. Possess a pleasant and cheerful disposition. Commendable interpersonal and communication skills. What Motivates You? You obsess about customers, listen, engage, and act for their benefit. You think big, with curiosity to discover ways to use your agile approach and enable business outcomes. You thrive in teams and enjoy getting things done together. You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity, and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone. What Can We Offer You? A competitive salary and benefits package. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. A focus on growing your career path with us. Flexible work policies and strong work-life balance. Professional development and leadership opportunities. Our Commitment to You Values-first culture: We lead with our Values every day and bring them to life together. Boundless opportunity: We create opportunities to learn and grow at every stage of your career. Continuous innovation: We invite you to help redefine the future of financial services. Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact. About Manulife and John Hancock Manulife Financial Corporation, a global leader in financial services, aims to help people make better decisions and live better lives. Its global headquarters is located in Toronto, Canada. It operates under the Manulife brand in Asia, Canada, and Europe, and primarily under the John Hancock name in the United States. It provides financial advice and insurance solutions to individuals, groups, and institutions. Equal Opportunity Employer At Manulife/John Hancock, we embrace diversity. We strive to attract, develop, and retain a workforce that is as diverse as our customers and to foster an inclusive work environment that leverages the diversity of our employees and the skills of each individual. #J-18808-Ljbffr



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