Senior Manager, Regulatory Transformation
4 days ago
Overview
What the role is:
The incumbent will be part of the team maintaining professional standards of registered healthcare professionals while simultaneously supporting the implementation of regulatory transformation initiatives across the Healthcare Professional Boards. The candidate would be required to work with senior management and different stakeholders across professional boards and agencies under the healthcare family, in a fast-paced environment.
Responsibilities
Regulatory Transformation Review
Assist to perform in-depth review of the Complaints, Disciplinary and Investigation processes of the Healthcare Professional Boards (e.g. process mapping, propose improvements to processes, work closely with senior management on transformation strategies, serve as liaison officer between stakeholder agencies, and track project timelines)
Support the communications, engagement and change management plans to stakeholders and staff
Provide staffing and secretariat support in relation to regulatory transformation review
Professional Conduct and Standards Operations
Support various committees in complaints and disciplinary processes
Advise on possible avenues/options and draft comprehensive reports
Collaborate with legal counsel on case preparation for Disciplinary Tribunals
Assist with projects related to medical ethics
Draft responses to enquiries from doctors and the public
Any other duties as may be assigned
Please note that the job scope may be altered as required depending on the progress of the regulatory transformation review.
What we are looking for
Experience in one or more of the following areas:
Paralegal work or regulatory roles in public institutions/civil service
Healthcare or life sciences background
Insurance claims adjudication and underwriting
Strong analytical and critical thinking skills with ability to explore issues from multiple perspectives
Excellent written and verbal communication skills
Proficient in MS Office applications (Excel, PowerPoint and Word)
Meticulous and able to work independently as well as in a team
Strong project management and stakeholder engagement skills
Able to manage competing deadlines in a fast-paced environment
Willingness to work beyond office hours during peak periods
About Singapore Medical Council
The Singapore Medical Council (SMC) is a growing Statutory Board and a vital organisation for Healthcare Regulation. We are seeking individuals who wish to learn and grow in the area of healthcare administration particularly in the area of regulation in professional boards. With an excellent team who will be able to guide and nurture you, SMC invites you to join us.
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