Senior ERP Support

1 week ago


Singapore Reach Technologies Pte Ltd Full time

Responsibilities Provide functional and technical support on ERP System to internal and external stakeholders (support consultant role). Diagnose and resolve Level 1 and Level 2 hardware and software issues Work across teams to gather details of issues, evade issue to Level 3 technical support team, and follow up until issue is resolved. System testing and on-site support for upgrading projects. Log and keep records of customer queries. Requirements Diploma / Degree in Computer Science, Accountancy or Enterprise Resource Planning. Experience in ERP System (Kingdee, SAP, JDE, Sage, Microsoft Dynamics Navision) - Finance and Supply Chain Management module. At least 2 years experience in the related field is required for this position, accounting knowledge is preferred. Good communication skill, have a natural disposition towards providing excellent customer service and independent in taking ownership of solving issues. Strong aptitude for learning new technologies, and willingness to learn. IT Savvy. Excellent team player and able to work in multitasking environment. Proficient in written and spoken English and Chinese as there will be a need to liaise with Chinese speaking clients. #J-18808-Ljbffr


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