Coliwoo Property Management Pte Ltd | Assistant Operations Manager
24 hours ago
Job Responsibilities:
Overall responsible for the smooth and efficient operations of the property.
Monitor day-to-day facilities and maintenance operations.
Involve in ad-hoc project management and undertake feasibility studies.
Responsible for the setting up of SOP and achieving KPIs.
Responsible for annual budget preparation, planning, and controlling of operating expenses and improvement/maintenance works.
Supervise the front office, operations, housekeepers, security, and maintenance staff to ensure smooth daily operations.
Review processes and workflow to maximize tenant satisfaction.
Handle tenant complaints, maintain a record of feedback, and take remedial actions to resolve issues.
Establish and maintain strong and positive relationships with all landlords, tenants, vendors, and contractors.
Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
Ensure compliance with safety & building regulations and all other statutory requirements.
Be part of the CERT team and assist in the coordination of drills, exercises, and training to ensure they are carried out as per schedule.
Perform any ad-hoc tasks as assigned by the management.
Requirements:
Degree in Hospitality, Business, Management, or equivalent.
Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
Strong leadership skills and excellent at navigating in an unstructured environment.
Good analytical, organizational, and problem-solving skills.
Good team player with excellent interpersonal skills.
Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group's values.
Result-driven and able to work in a fast-paced environment.
Able to create and maintain an efficient system of operation to support business needs.
Able to multitask and work cross-functionally with different business units.
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