Export Customer Service

3 days ago

Singapore PASONA SINGAPORE PTE. LTD. Full time
  • Multinational Organisation
  • Basic Salary + AWS + VB
  • Nearest MRT: Tanah Merah
  • Working Hours: Monday to Friday (9:00~17:30) Alternate Saturday, (9:00~13:00)
Job Description:
  • Liaise with Customers with outstanding friendly and reliable service offered
  • Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
  • Check on the Export Documents Compliance when processing the export work order
  • Apply the correct export permit and other export custom processed on timely manner
  • To answers all call promptly
  • Monitor the onboard status without fail and to informed customer on any irregularity
  • Good communication among all related department concern E.g. Ops, Warehouse, Traffic, planning team
  • Always ensuring that the Airfreight rates apply is correct and updated.
  • Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
  • Ensure that all monthly customer report is submitted on timely manner without fail
Requirements:
  • Minimum "O" Level or "N " Level
  • 2-3 years' experience within the same industries / field is preferred
  • Require basic knowledge of computer (e.g. Excel, Words etc.)
  • Speaking and writing ability of Japanese to communicate with Japanese speaking clients
  • Familiar with Japanese business culture is a plus
  • Person who can work with patience, flexibility, and hospitability
  • Able to commit 5.5 working days (Alternate Saturday)
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
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Pasona Singapore Pte. Ltd.
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