Director, Banking Change

5 days ago

Singapore Standard Chartered Full time

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Director, Banking Change & Strategic Initiatives

Mortgage Product Manager who is responsible for owning the end-to-end customer journeys and product vision and lifecycle. This role is responsible for development and management mortgage products, implement strategies to drive mortgage business and also the growth and profitability. Understanding of TW mortgage product, industry, teamwork and the ability for data analysis, strategic thing is the idea capability for this role.

Responsibilities Strategy
  • Develop and execute the strategic vision for the mortgage product portfolio, ensuring alignment with the overall business strategy.
  • Continuously improve the operational efficiency and effectiveness of mortgage processes, such as online application of digital solutions.
Business
  • Achieve Revenue/Balance budget
  • Lead the design, development, and enhancement of mortgage products to meet market demands and customer needs.
  • Conduct market research and competitive analysis to identify opportunities for new products and features.
  • Develop and manage retail mortgage products to maintain product sustainability and profitability.
  • Support the design and development of new products, processes, services, and re-engineering of existing products.
  • Carry out policy reviews and updates, implement regulatory changes, and adhere to internal guidelines in product engineering.
  • Collaborate with sales, Group Product, Country Risk, Operations, Sales, Legal & Compliance, Segment and Marketing teams to develop targeted campaigns and product programs to attract new customers.
  • Manage all product-related communications, including online and offline marketing collateral and internal communications.
  • Design and launch sales campaign/ incentive to drive business focus, and Ensure all campaign fulfilments are completed within the agreed timeframe.
Processes
  • Responsible for complying and executing according to the New Product Development and Product Maintenance & Exit Global Process Standards (GPS).
  • Facilitate proper product program (PPG/Country Addendum) management.
People & Talent
  • Proactively and continuously learn and improve from on-the-job work, from training, from others.
  • Demonstrated ability to work collaboratively with cross-functional teams and influence stakeholders at all levels
Risk Management
  • Ensure compliance with regulatory requirements and internal policies throughout the product development lifecycle.
  • Identify potential risks related to projects and implement mitigation strategies to address them.
Governance
  • Understand the new developments in the market including regulatory changes, ensure product program, campaign, promotion and other business practice is in line with local regulations and in compliance with group policy.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered

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