Executive - Order Processing

4 days ago

Singapore ST Logistics Full time

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Executive - Order Processing
Warehouse & Cold Chain Management
Job Summary
The Executive - Order Processing (Warehouse & Cold Chain Management) is responsible for preparing customer proposals and/or tender documents and fulfilling orders, from identifying customer needs, developing proposals, processing orders to shipment and delivery of orders to the customers. He/She is also responsible for managing customers and co-ordinating with colleagues during the entire process. Resourceful and analytical, he/she is required to analyse customer needs and convince customers to adopt proposals.
Job Responsibilities/Key Tasks (External)
Business Administration Operations

  • Manage stakeholders to monitor completion of requirements and activities
  • Participate in fostering a value-based culture and a culture of accountability within the organisation
  • Adhere to organisation's governance, compliance issues, and reporting processes
  • Follow organisation's data governance and protection protocols
  • Lead teams effectively in the workplace
  • Review resource allocation supporting various business activities
  • Optimize resource utilization
  • Coordinate operational policies, standards, and procedures
  • Implement risk mitigation plans
  • Develop incident or crisis management strategies to address potential gaps

Business Process/Continuous Improvement

  • Analyze risks associated with different process change approaches
  • Engage senior management to obtain buy-in for implementing solutions
  • Execute business process improvement initiatives
  • Comply with corporate social responsibility policies related to logistics operations
  • Implement environmental protection policies and procedures
  • Use quality management techniques to develop measures that enhance quality standards

Safety and Health

  • Manage WSH activities to ensure compliance with requirements
  • Conduct safety and health risk assessments
  • Coordinate corrective actions for non-conformance issues
  • Address WSH risks identified in assessment reports to mitigate hazards
  • Facilitate discussions on WSH solutions to improve existing processes

Technology Application

  • Identify areas in logistics operations where technology can improve processes
  • Use data analytics to gain insights into technology usage

Sales and Customer Service

  • Manage key accounts through regular stakeholder engagement
  • Collaborate with key

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