Vice president, post trade support analyst

1 month ago


Singapore The Bank Of New York Mellon Corporation Full time

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We’re seeking a future team member for the role of Vice President, Post Trade Support Analyst to join our Engineering team. This role is located in Singapore - Hybrid. In this role, you’ll make an impact in the following ways: Perform complex troubleshooting as a subject matter expert in Wall Street Systems along with other applications used by the Business. Ensure appropriate proactive monitoring and alerting setup. Accountability on root cause analysis and problem management to address business impacting issues. Collaborate with business and application development stakeholders to enhance application stability. Learn system tools to monitor changes to applications and their operating environment. Learn system architecture and flow to help recommend solutions on recurring application incidents. Review and develop updates of contingency documentation and processes. Take Release Management seriously to help stability. Work with Senior Support members to learn incident resolution process and escalation procedures. Automate manual processes to ensure Production services reach zero manual touch target. Contribute to the achievement of related teams' objectives. Mentor and guide junior team members. To be successful in this role, we’re seeking the following: Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 6-8 years of diverse experience in information technology required; experience in the Markets or financial services industry is a plus. Knowledge of supporting production systems is preferred, especially Wall Street Systems. Strong communication and problem-solving skills preferred. A strong willingness to learn and a positive attitude to take on challenges. Candidates must be willing to work 1 weekend shift as part of their normal work week. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #J-18808-Ljbffr



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